DG
Open to opportunities

Daniella Geo

@daniellageo

Friendly and hardworking individual with excellent customer care skills.

United Kingdom
Message

What I'm looking for

I am looking for a role that allows me to utilize my customer service skills in a supportive environment, with opportunities for growth and development.

I am a friendly and hardworking individual with a strong background in customer service and retail. My experience spans various roles, including working in fast-paced environments such as Boots and Holland & Barrett, where I honed my skills in maximizing sales and providing excellent customer care. I pride myself on my ability to listen to customers and understand their needs, ensuring they receive the best products and services.

Throughout my career, I have demonstrated flexibility and adaptability, working various shifts and hours. My previous roles have equipped me with the ability to work both independently and as part of a team. I am fluent in English, Czech, and Slovakian, which allows me to connect with a diverse range of customers. I am proactive and always willing to go the extra mile to ensure customer satisfaction.

Experience

Work history, roles, and key accomplishments

BO

Retail Assistant

Boots

Oct 2022 - Dec 2022 (2 months)

Worked as a Retail Assistant, responsible for stocking shelves, cleaning, and maximizing sales by engaging with customers to understand their needs and introduce suitable products.

HE

Factory Worker

Hermes

Apr 2020 - Jan 2022 (1 year 9 months)

Worked as a Factory Worker, focusing on packing and scanning items while adhering to operational standards.

WH

Cleaner

Warwick Hospital

Jan 2020 - Apr 2020 (3 months)

Performed cleaning duties in a hospital setting, ensuring cleanliness and hygiene in patient rooms and common areas.

ST

Barista

Starbucks

Sep 2017 - Dec 2017 (3 months)

Worked as a Barista, responsible for preparing beverages and food, maintaining cleanliness, and managing till operations.

AG

Factory Worker

Amethyst Group

Sep 2017 - Sep 2017 (0 months)

Handled packing and picking tasks in a factory setting, ensuring efficiency and accuracy in operations.

YB

Filer

Yorkshire Baker

Jan 2013 - Jan 2014 (1 year)

Responsible for filing and maintaining cleanliness in the work area, ensuring efficient operations.

AM

Packing Picker

Amazon

Oct 2012 - Jan 2013 (3 months)

Executed picking tasks as per customer requests, utilizing a scanner system while complying with health and safety regulations.

Education

Degrees, certifications, and relevant coursework

OC

Oplex Careers

CPD Level 4, Journalism

2019 - 2019

Completed Level 4 CPD Journalism Advance Course, gaining advanced knowledge and skills in journalism practices.

Gower College, Swansea logoGS

Gower College, Swansea

BTEC Level 2, Creative Media Production

2011 - 2012

Completed Level 2 Btec in Creative Media Production, gaining skills in media production techniques and creative processes.

Gower College, Swansea logoGS

Gower College, Swansea

BTEC Level 2, Travel and Tourism

2010 - 2011

Completed Level 2 Btec in Travel and Tourism and Event Planning, focusing on the principles of travel and tourism management.

KS

Kingsway College, Swansea

Entry Level, English

2009 - 2010

Achieved Level 1 Entry in English, enhancing language skills and communication abilities.

PS

Pentrehafod School, Swansea

GCSE, Art & Design

2008 - 2009

Grade: B

Completed various GCSEs including Art & Design, developing foundational skills in artistic expression and creativity.

Tech stack

Software and tools used professionally

Availability

Open to opportunities

Location

United Kingdom

Authorized to work in

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Daniella Geo - Retail Assistant - Boots | Himalayas