Daniella Geo
@daniellageo
Friendly and hardworking individual with excellent customer care skills.
What I'm looking for
I am a friendly and hardworking individual with a strong background in customer service and retail. My experience spans various roles, including working in fast-paced environments such as Boots and Holland & Barrett, where I honed my skills in maximizing sales and providing excellent customer care. I pride myself on my ability to listen to customers and understand their needs, ensuring they receive the best products and services.
Throughout my career, I have demonstrated flexibility and adaptability, working various shifts and hours. My previous roles have equipped me with the ability to work both independently and as part of a team. I am fluent in English, Czech, and Slovakian, which allows me to connect with a diverse range of customers. I am proactive and always willing to go the extra mile to ensure customer satisfaction.
Experience
Work history, roles, and key accomplishments
Retail Assistant
Boots
Oct 2022 - Dec 2022 (2 months)
Worked as a Retail Assistant, responsible for stocking shelves, cleaning, and maximizing sales by engaging with customers to understand their needs and introduce suitable products.
Retail Assistant
Holland Barrett
Mar 2022 - Oct 2022 (7 months)
Served as a Retail Assistant, handling till operations, stocking shelves, and ensuring customer satisfaction by addressing inquiries and promoting products.
Factory Worker
Hermes
Apr 2020 - Jan 2022 (1 year 9 months)
Worked as a Factory Worker, focusing on packing and scanning items while adhering to operational standards.
Cleaner
Warwick Hospital
Jan 2020 - Apr 2020 (3 months)
Performed cleaning duties in a hospital setting, ensuring cleanliness and hygiene in patient rooms and common areas.
Retail Assistant
Mark & Spencer
Nov 2018 - Jan 2020 (1 year 2 months)
Engaged customers and managed till operations while maintaining cleanliness and organization in the retail environment.
Barista
Starbucks
Sep 2017 - Dec 2017 (3 months)
Worked as a Barista, responsible for preparing beverages and food, maintaining cleanliness, and managing till operations.
Factory Worker
Amethyst Group
Sep 2017 - Sep 2017 (0 months)
Handled packing and picking tasks in a factory setting, ensuring efficiency and accuracy in operations.
Receptionist
Williamsons Solicitors
Sep 2014 - Dec 2015 (1 year 3 months)
Managed front desk operations, including greeting visitors, scheduling appointments, and handling communications.
Filer
Yorkshire Baker
Jan 2013 - Jan 2014 (1 year)
Responsible for filing and maintaining cleanliness in the work area, ensuring efficient operations.
Packing Picker
Amazon
Oct 2012 - Jan 2013 (3 months)
Executed picking tasks as per customer requests, utilizing a scanner system while complying with health and safety regulations.
Education
Degrees, certifications, and relevant coursework
Oplex Careers
CPD Level 4, Journalism
2019 - 2019
Completed Level 4 CPD Journalism Advance Course, gaining advanced knowledge and skills in journalism practices.
Gower College, Swansea
BTEC Level 2, Creative Media Production
2011 - 2012
Completed Level 2 Btec in Creative Media Production, gaining skills in media production techniques and creative processes.
Gower College, Swansea
BTEC Level 2, Travel and Tourism
2010 - 2011
Completed Level 2 Btec in Travel and Tourism and Event Planning, focusing on the principles of travel and tourism management.
Kingsway College, Swansea
Entry Level, English
2009 - 2010
Achieved Level 1 Entry in English, enhancing language skills and communication abilities.
Pentrehafod School, Swansea
GCSE, Art & Design
2008 - 2009
Grade: B
Completed various GCSEs including Art & Design, developing foundational skills in artistic expression and creativity.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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