Open to opportunities

Daniel Hernandez Diaz

@danielhernandezdiaz

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Virtual Medical Assistant specializing in bilingual EHR documentation and prior authorizations.

Mexico

Message

What I'm looking for

I’m looking for a remote role where I can support U.S.-based practices with bilingual patient communication, EHR documentation, and prior authorizations—while maintaining strong HIPAA quality, clear workflows, and measurable daily productivity.

I’m a Virtual Medical Assistant with 3+ years of experience supporting U.S.-based medical practices remotely across family medicine and pediatric care, working in CST and EST time zones. I focus on accurate medical records management, clinical form completion, and bilingual patient communication to keep care moving smoothly.

In my roles, I requested, reviewed, and updated electronic medical records in eClinicalWorks, and maintained audit-ready documentation in Athena. I handle prior authorization workflows for medications, DME, and referrals—validating against PDL and pharmacy records, tracking renewals, and coordinating with providers to resolve discrepancies quickly.

I also strengthen the patient experience through outbound lab/result communication, appointment scheduling, and follow-ups for chronic care and controlled medication monitoring. HIPAA-trained and GCP-certified, with a Biomedical Sciences background from UNAM, I bring deep medical terminology understanding and a quality-and-productivity mindset to every concurrent, remote workload.

Experience

Work history, roles, and key accomplishments

Medical History Specialist

Pediatric Associates Family of Companies

Aug 2025 - May 2026 (9 months)

Updated and reviewed pediatric patients’ electronic medical records across multiple U.S. clinics using eClinicalWorks, including ER summaries, hospitalization records, immunizations, and lab/imaging results. Managed clinical forms, prior authorizations (medications and DME), referral authorization workflows, and outbound patient communication while meeting productivity and quality metrics.

Electronic Medical Records (EMR)Medical Records Management Clinical Documentation Review Prior Authorizations Referral Authorizations Medicaid

Virtual Medical Assistant

Wing Assistant

Sep 2023 - Aug 2025 (1 year 11 months)

Performed remote patient intake, insurance eligibility verification, documentation collection, and HIPAA-compliant setup of patient records. Processed prior authorizations, maintained EHR records in eClinicalWorks and Athena, coordinated scheduling and follow-ups, and handled high-volume bilingual inbound calls and messaging with medical interpretation support.

HIPAA compliance Patient Intake Insurance Verification Prior Authorizations Athena Medical Interpreting Patient Scheduling RingCentral 3CX Healow EHR Revenue Cycle Support

Diagnostic & Paternity Consultant

Independent

Jan 2023 - Sep 2023 (8 months)

Provided technical advisory for high-complexity diagnostic tests and supported ISO 15189 quality management implementation, including document control and records organization.

ISO 15189 Document Control

Molecular Biology Lab Scientist

Hospital Ángeles

May 2020 - Mar 2021 (10 months)

Contributed to establishing three external molecular biology testing laboratories, including SOP development, QC protocols, and regulatory documentation.

SOP Development Regulatory Documentation