Daniel Aziz

Administer and troubleshoot remote business IT operations across user devices, networking, servers, web properties, email systems, domains, and access controls. Deploy and maintain VoIP/PBX solutions, manage hosting, DNS, email, and website infrastructure, and support NAS and cloud-based file management.

Design and troubleshoot network architectures for UAE clients using MikroTik routers, VLAN segmentation, firewalls, dual-ISP connectivity, site connectivity, and VPNs. Deploy and support Linux servers, Proxmox virtual machines, NAS appliances, remote access, PBX systems, and business applications.

Led technical delivery for office IT, network deployments, end-user devices, systems maintenance, CCTV, and client support. Configured and maintained 100+ employee workstations and implemented onboarding, patching, software deployment, and remote troubleshooting procedures.

Diagnosed hardware, operating-system, application, and connectivity problems for office users; delivered desk-side and remote technical support. Provisioned staff computers and peripherals, managed software installation, and documented repeatable troubleshooting and onboarding steps.

Supported LAN connectivity, network reliability, workstation maintenance, and day-to-day business systems operations. Assisted with network testing, security monitoring, remote connectivity, and operational data workflows.

Completed Intermediate of Commerce in 2006.

Completed coursework in Technical Support Fundamentals, The Bits and Bytes of Computer Networking, and System Administration and IT Infrastructure Services.