Daniela Rubio
@danielamartinezrubio
Proactive owner/manager with a passion for exceptional service delivery.
What I'm looking for
As the Owner and Manager of Top of The Town Cleaning & Property Management, I have cultivated a dedicated team that excels in providing exceptional services to holiday homeowners. My role encompasses overseeing all business operations, from managing bookings to maintaining accurate bookkeeping records. I pride myself on my ability to build solid relationships with clients and subcontractors, ensuring a seamless experience for all parties involved.
With a background that includes supervisory roles in hospitality and property management, I have developed a keen eye for detail and a commitment to quality service delivery. My previous experiences, such as supervising a housekeeping team at Cornish Tipi Holidays and managing daily operations at hostels in Czechia and Slovakia, have equipped me with the skills to lead high-performing teams and implement effective systems that enhance operational efficiency.
Beyond my professional endeavors, I am passionate about travel, creative writing, and sustainable living. I am eager to further expand my knowledge and skills, driven by a desire to inspire others and foster a collaborative work environment.
Experience
Work history, roles, and key accomplishments
Owner/Manager
Top of The Town Cleaning & Property Management
Feb 2022 - Present (3 years 4 months)
As the Owner/Manager, I oversee all business operations for a dedicated cleaning and property management company. I manage bookings, maintain accurate records, lead a high-performing team, and ensure exceptional service delivery to holiday homeowners.
Head Housekeeper
Walcot Hall
Oct 2020 - Jan 2022 (1 year 3 months)
Managed a housekeeping team, ensuring high standards of cleanliness and service for a busy family-run property offering holiday accommodations.
Science Support Assistant
School of Life Sciences, University of Warwick
Jan 2021 - Jan 2022 (1 year)
Performed administrative tasks including managing bookings, preparing checklists, and maintaining vendor relationships to support the operations of the School of Life Sciences.
Tipi Crew Member/Supervisor
Cornish Tipi Holidays
Sep 2020 - Jan 2022 (1 year 4 months)
Supervised a housekeeping team for a busy family-run holiday cottage business, managing daily operations, assigning tasks, and ensuring efficient service delivery.
General Catering Assistant
Coventry University
Sep 2020 - Oct 2020 (1 month)
Supported catering operations by assisting in food preparation and service, ensuring a high standard of customer satisfaction.
Personal Assistant
DfE
Aug 2020 - Oct 2020 (2 months)
Provided administrative support, managing schedules and communications for the Department for Education.
Assistant Manager
Krumlov House
Jan 2020 - Feb 2020 (1 month)
Assisted in managing daily operations, resolving issues, and training new staff while maintaining inventory and supplier relationships.
Education
Degrees, certifications, and relevant coursework
Unknown
Level 3 Emergency First Aid, Health & Safety
2021 - 2021
Completed Emergency First Aid at Work Level 3 (VTQ).
Unknown
Level 3 National Diploma, Travel & Tourism
2009 - 2010
Achieved a Level 3 National Diploma in Travel & Tourism.
Cardinal Newman Catholic School
GCSE, General Education
2002 - 2007
Completed 8 GCSE grades A-C including Mathematics, English and IT.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Website
wanderinginthenow.comPortfolio
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