Daniela Figueiredo
@danielafigueiredo
Dynamic personal assistant with expertise in customer service and organization.
PortugalWhat I'm looking for
I am a dedicated and high-performance personal assistant with extensive experience in customer service and team coordination. My journey began as the owner of Fussers, where I honed my skills in problem-solving and conflict management while supporting high-performance individuals. I thrive in dynamic environments and am committed to delivering exceptional service.
Currently, I work as an Advanced AI Data Trainer at Invisible Technologies, where I leverage my strong organizational skills and advanced computer proficiency to enhance data training processes. My educational background in Digital Design and IT, combined with various trainings in effective communication and e-commerce strategies, equips me with a unique perspective on the intersection of technology and customer service.
Experience
Work history, roles, and key accomplishments
Advanced AI Data Trainer
Invisible Technologies
Jan 2024 - Present (1 year 5 months)
Currently working as an Advanced AI Data Trainer, focusing on enhancing AI model performance through data analysis and refinement. This role involves specialized training to improve AI accuracy and efficiency.
Customer Service
Foundever
Jan 2023 - Jan 2024 (1 year)
Provided enhanced cancellation support for Olympic Games, ensuring efficient resolution of customer inquiries. Contributed to community education initiatives and managed various resolution tiers.
Owner
Fussers
Jan 2009 - Jan 2016 (7 years)
Managed problem-solving and conflict management as an owner, providing personal assistant services for high-performance individuals. Oversaw daily operations and client relations.
Education
Degrees, certifications, and relevant coursework
SENAC SP
Diploma, Digital Design
Completed a diploma program focusing on digital design principles and practices. Gained skills in various design software and digital media creation.
Colégio Modulo Paulista de Tecnologia
High School Diploma, Information Technology
Acquired a high school diploma with a specialization in Information Technology. Developed foundational knowledge in IT concepts and applications.
Tech stack
Software and tools used professionally
Availability
Location
PortugalAuthorized to work in
Job categories
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