Daniela Carrion

I’m an HR Business Partner who supports HR operations in multinational manufacturing environments, partnering with business leaders to improve workforce performance. I focus on employee relations, workforce planning, people analytics, compensation support, and organizational development—translating workforce data into executive insights for better decisions.

In my current role, I manage the full employee lifecycle for 1,322 employees while improving employee engagement, operational excellence, labor compliance, retention, and continuous improvement. I developed monthly dashboards (Headcount, Turnover, Attrition, Absenteeism, Overtime, and staffing trends) using SAP and Excel to strengthen executive decision-making. I also reduced daily absenteeism (2.5% to 1.9%) and monthly turnover (13.5 to 9.4) by using workforce analytics and root cause analysis to drive targeted action plans and retention initiatives.

Previously as an HR Analyst at Nissan Mexicana, I improved employee experience by resolving HR cases tied to payroll, benefits, access management, training, and HR policies—meeting SLA commitments with tools such as Workday and ServiceNow (along with E@N and 3C Logic). I also coordinated HR processes with Centers of Excellence and cross-functional teams, while contributing to continuous improvement initiatives to simplify HR services and communication.

Earlier in my career, I led internal communications and events that increased employee engagement and participation across manufacturing operations by standardizing messaging and enhancing campaigns based on employee feedback. I’m also a professional coach (Occupational & Ontological Coach), where I designed individual and group coaching programs focused on professional development and organizational change, using coaching methodologies, agile frameworks, and NLP to support goal achievement and conflict resolution.