Angelica Davila

I'm currently providing on-demand consecutive medical interpretation through Propio Language Services, supporting healthcare providers and patients in clinical, care-coordination, urgent care, and 911 interactions. I have 5 years of experience working remotely, demonstrating strong self-management, reliability, adaptability, and effective communication in remote and high-volume environments. I accurately convey medical terminology, treatment instructions, and patient concerns while preserving meaning, tone, and cultural context.

Through Kelly Services, I've interpreted English and Spanish conversations across healthcare, community, government, insurance, and financial services. I maintain confidentiality and neutrality while helping representatives and customers reach effective call resolutions.

Previously at Giftify, Dollar Bank, and PNC Bank, I handled high-volume bilingual client support, account questions, loan processing, system troubleshooting, and sensitive financial information. I bring 10+ years of customer service experience, including extensive remote work, along with careful documentation, sound judgment, and calm communication in time-sensitive situations.