tiffany whitson
@tiffanywhitson
I am a compassionate healthcare professional seeking scheduling roles to improve patient care and coordination.
United StatesWhat I'm looking for
I am a compassionate, driven healthcare professional with experience as a Front Office Scheduling Coordinator and In-Home Caregiver, committed to providing exceptional patient care and efficient office support.
I managed caregiver schedules, addressed scheduling conflicts and last-minute changes, coordinated with families, maintained communication with clients and caregivers, assisted with appointment scheduling, and handled payroll and record keeping. I was promoted from caregiver to office scheduler in 2017 and received national caregiver of the year in 2015.
I am seeking a scheduling position where I can use my strong communication skills, empathy, and organization to support patients and contribute to a healthcare organization's success.
Experience
Work history, roles, and key accomplishments
Front Office Scheduling Coordinator
FirstLight Home Care
Aug 2018 - Jan 2024 (5 years 5 months)
Managed caregiver schedules and resolved last-minute conflicts, coordinating with families and caregivers to ensure consistent client coverage and timely communication.
In Home Caregiver
FirstLight Home Care
Dec 2012 - Aug 2018 (5 years 8 months)
Provided in-home personal care and companionship, assisted with ADLs, medication reminders, transportation to appointments, and light housekeeping to support client independence.
Processed and packaged customer orders in a high-volume warehouse, performing order picking, pallet building, quality inspections, and maintaining productivity across shifts.
Education
Degrees, certifications, and relevant coursework
Bryant & Stratton College
Bachelor's degree, Medical Management
2024 -
Pursuing a Bachelor's degree in Medical Management online at Bryant & Stratton College beginning September 2024.
Bryant & Stratton College
College Degree, Medical Administrations
2022 - 2024
Completed a college Medical Administrations program online at Bryant & Stratton College from February 2022 to June 2024.
Pendleton County High School
High School Diploma, General Studies
2003 - 2007
Earned a High School Diploma from Pendleton County High School in May 2007.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
Skills
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