Open to opportunities

tiffany whitson

@tiffanywhitson

Message

I am a compassionate healthcare professional seeking scheduling roles to improve patient care and coordination.

United States

Message

What I'm looking for

I seek a scheduling role in a patient-centered healthcare setting to apply my communication, scheduling, and care coordination skills, grow professionally, and support excellent patient service.

I am a compassionate, driven healthcare professional with experience as a Front Office Scheduling Coordinator and In-Home Caregiver, committed to providing exceptional patient care and efficient office support.

I managed caregiver schedules, addressed scheduling conflicts and last-minute changes, coordinated with families, maintained communication with clients and caregivers, assisted with appointment scheduling, and handled payroll and record keeping. I was promoted from caregiver to office scheduler in 2017 and received national caregiver of the year in 2015.

I am seeking a scheduling position where I can use my strong communication skills, empathy, and organization to support patients and contribute to a healthcare organization's success.

Experience

Work history, roles, and key accomplishments

Front Office Scheduling Coordinator

FirstLight Home Care

Aug 2018 - Jan 2024 (5 years 5 months)

Managed caregiver schedules and resolved last-minute conflicts, coordinating with families and caregivers to ensure consistent client coverage and timely communication.

Scheduling Communication HIPAA Office Management Patient Care

In Home Caregiver

FirstLight Home Care

Dec 2012 - Aug 2018 (5 years 8 months)

Provided in-home personal care and companionship, assisted with ADLs, medication reminders, transportation to appointments, and light housekeeping to support client independence.

Personal Care ADLS Transportation Light Housekeeping Dementia Care Patient Care

Package Handler/Sorter

Amazon

Jan 2010 - Dec 2012 (2 years 11 months)

Processed and packaged customer orders in a high-volume warehouse, performing order picking, pallet building, quality inspections, and maintaining productivity across shifts.

Order picking Pallet Building Inventory Control Physical Stamina Time Management