Open to opportunities

Dana Kay Angeles

@danakayangeles

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Dedicated HR professional with over 16 years of experience.

Philippines

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What I'm looking for

I seek a role that fosters continuous learning and allows me to drive organizational success.

I am a dedicated HR professional with over 16 years of experience across various industries, including BPO and Human Resources. My journey has equipped me with a robust skill set in payroll management, research, and executive support. I have a proven track record of implementing efficient IT processes and making impactful recommendations that drive organizational success.

In my current role as a Senior HR Coordinator at Supply Chimp, LLC, I have successfully reviewed and renewed company policies to ensure compliance with state and federal regulations. My efforts in developing employee compensation and benefits plans have resulted in significant cost savings and improved operational efficiency. I am committed to continuous learning and development, always staying updated on industry trends and best practices.

Experience

Work history, roles, and key accomplishments

Current

Sr HR Coordinator

Current

Supply Chimp, LLC

Oct 2020 - Present (4 years 9 months)

As a Sr HR Coordinator, I reviewed and renewed company policies for compliance, developed employee compensation plans, and implemented a new payroll processor, resulting in improved efficiency and cost savings.

HR Compliance Payroll Management Data Analysis Process Improvement Critical Thinking Problem Solving Research Team Collaboration

Freelance Researcher

BBE Marketing

Apr 2021 - Jul 2024 (3 years 3 months)

Conducted research and managed various tasks, utilizing different tools to verify and perform quality control on data, while creating and optimizing processes for efficiency.

Market Research Data Process Optimization Quality Control Customer Service Communication Problem Solving Critical Thinking

Associate Quality Manager

Sutherland Global Services

Nov 2008 - Jun 2017 (8 years 7 months)

Managed a team of QA Specialists, prepared quality reports, and optimized support operations across multiple sites, ensuring high standards of service delivery.

Team Management Quality Assurance Reporting Support Operations Communication Leadership Process Improvement Data Analysis Problem Solving

Education

Degrees, certifications, and relevant coursework

Angeles University

Bachelor of Science, Human Resources

2001 - 2005

Dedicated HR professional with over 16 years of experience in various industries such as BPO, Human Resources, payroll management, research, and executive support. Proven track record in implementing efficient Information Technology processes, making impactful recommendations, and collaborating with cross-functional teams.