Damon Carlstrom

Driving system-level design for a multi-product enterprise O&M/IoT platform: Rebuilding core design system, interaction paradigms, and design patterns for a full software suite, establishing scalable foundations used across applications and engineering teams.

Pressure-testing platform design through the most business-critical application: Apply core system patterns to the first full application,

Designed and developed an AI interaction design case study exploring a better organizing model than linear, chat-first workflows. Personalized, context-aware, and multi-device. Demonstrates systems-level interaction design, multi-device orchestration, and AI-native UX thinking.

Recently launched end-to-end product and brand solutions for early-stage B2C startup: Owned web and product design and f

Worked extensively across US and European time zones within distributed product and research teams.

Improved UX performance across core SaaS workflows: Led self-initiated research and design efforts that reduced time-on-task and improved Customer Effort Score (CES) across key B2B/B2C flows.

Established scalable notification patterns within the design system: Defined principles and
components fo

Defined and scaled the design vision for a production-grade IoT connected vehicle platform: Shaped the end-to-end product design strategy for North America’s first production-ready V2X/connected vehicle SaaS platform, operating across B2B and B2G environments and achieving strong UX KPIs (80+ SUS, 3.5+ CES).

Led design execution and quality across a growing product organization: Owned design
dir

Led 0 to 1 design for a greenfield IoT/V2X product entering a new B2G market: Pioneered
product design from concept through MVP, helping secure funding and accelerate market entry within seven months.

Designed the initial platform vision and orchestrated live, executive-facing demos: Delivered MVP product which demonstrated long-term business goals in collaboration with team leaders;
operated ~

Crafted end-to-end mobile design concept: Conducted research, designed key workflows, and delivered high-fidelity mobile and tablet prototype and visual design direction to stakeholders for a new brand - Tru by Hilton.

Designed responsive desktop application: Worked on redesigning the main
property management system used by all 12 Hilton brands on an Agile/Scrum team.

Enhanced product features

Designed interaction flows and visual elements for enterprise software in an agile framework, targeting a global company with over 50,000 employees across 75+ countries.

Collaborated with UX Lead to develop UI style guides, setting new design standards for the entire business unit.

Conceptualized and implemented end-to-end web design solutions, skillfully presenting these to governance boards an

Develop user-centered solutions to complex problems by developing concepts and deliverables through research, sketches, responsive wireframes, interface design, prototypes, usability, and presentations.

• Designed and developed custom responsive Wordpress frameworks
• Created sketches, wireframes, low and high fidelity prototypes
• Animated motion graphics using Flash for banners and Edge Animate for responsive layouts
• Provided UX-related recommendations for current and prospect clients

• Finished remaining post-production and animation on video for Charles Scwab
• Animated, modeled, and composited 2D and 3D motion graphics using After Effects and Cinema 4D
• Designed and developed CMS based web sites
• Created print collateral design for multiple clients

• Created user interfaces and motion graphics (Flash & After Effects)
• Implemented graphics and UI into post-production and front-end development
• Maintained site info and graphics for 40+ clients on Wordpress/Joomla CMS
• Owned user experience and project launch of digital printing website