Dammah Allen

I am a detail-oriented and analytical life sciences professional with over 2 years of experience in data analysis and technical support. My expertise lies in leveraging strong data management, regulatory compliance, and cross-functional collaboration skills, particularly in the context of clinical data. I excel at translating complex technical data into actionable insights, ensuring data integrity, and supporting my team with precision and clarity.

In my role as a Technical Support Scientist at Novogene Corporation, I handled over 20 daily technical inquiries related to product performance and troubleshooting from clients, including hospitals and research labs. I ensured compliance with internal SOPs and industry standards while collaborating with Quality and Regulatory teams. My contributions included creating support documents and managing case tracking in CRM systems, which enhanced our internal team's product knowledge.

Previously, as a Research Associate at North Carolina Agricultural and Technical State University, I conducted laboratory testing and maintained accurate records of experimental data in alignment with GLP standards. I developed protocols, supervised laboratory members, and validated incoming data to ensure accuracy and integrity. My academic background includes a Ph.D. in Applied Science & Technology and a Master of Science in Food and Nutritional Sciences, equipping me with a solid foundation in scientific research and data analysis.