Wadeah AhmadWA
Open to opportunities

Wadeah Ahmad

@wadeahahmad

Detail-oriented professional with expertise in data analysis and administration.

United States

What I'm looking for

I am looking for a role that values attention to detail and offers opportunities for growth in data analysis and administrative support.

I am a detail-oriented professional with a Bachelor of Science from the University of Houston, bringing extensive experience in administrative support, data analysis, and customer service. My background in pharmacy and healthcare administration has equipped me with strong problem-solving abilities and a keen attention to detail. I am proficient in electronic medical records and the Microsoft Office Suite, which has allowed me to enhance operational efficiency while maintaining high standards of accuracy and confidentiality.

Throughout my career, I have demonstrated success in providing exceptional support to students, advisors, and faculty. At Walgreens, I processed an average of 100 prescription orders daily, improving the prescription process by 10% and achieving a 98% accuracy rate. As an Administrative Assistant at Shifa Clinic, I managed patient records and billing with 100% accuracy, significantly reducing administrative tasks for physicians. Currently, I work as a Rater at Telus International, where I apply my analytical skills to review and rate online content, ensuring quality and relevance.

Experience

Work history, roles, and key accomplishments

TI
Current

Rater

Telus International

May 2022 - Present (3 years)

Reviewed and rated online content according to project requirements, demonstrating strong attention to detail and analytical skills. Evaluated content relevance and accuracy based on specific guidelines. Collaborated with team members to ensure consistency and provided detailed feedback on search results quality.

SC

Administrative Assistant

Shifa Clinic

Jan 2016 - Jan 2019 (3 years)

Managed patient information and records with 100% accuracy using the company database. Handled a large volume of customer calls daily, achieving a high satisfaction rating. Implemented an electronic medical records system that reduced administrative tasks for physicians and trained new volunteers efficiently.

WA

Pharmacy Technician

Walgreens

Aug 2016 - Jan 2018 (1 year 5 months)

Processed a high volume of prescription orders daily while providing excellent customer service. Maintained a high accuracy rate in filling, compounding, and mixing orders. Successfully updated and organized inventory stock, significantly increasing efficiency.

Education

Degrees, certifications, and relevant coursework

University of Houston logoUH

University of Houston

Bachelor of Science, Healthcare Administration

0

Completed a Bachelor of Science degree at the University of Houston. Developed skills in administrative support, data analysis, and customer service. Gained foundational knowledge relevant to various professional fields.

Tech stack

Software and tools used professionally

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Wadeah Ahmad - Rater - Telus International | Himalayas