Damini Kanwar
@daminikanwar
Senior operations and delivery leader, driving multi-client revenue growth through people leadership, P&L ownership, and scalable processes.
What I'm looking for
I’m an operations and delivery leader with 10+ years of progressive experience building high-performance teams, managing multi-client portfolios, and driving measurable revenue growth in fast-paced, remote-first environments. I translate business objectives into operational execution—leading recruiters and account teams, owning P&L accountability, and building scalable processes that consistently exceed targets. I also step into senior leadership roles during organizational transitions to deliver seamless continuity.
In my current role, I direct end-to-end delivery operations for a multi-client enterprise healthcare portfolio, ensuring SLAs and compliance standards are consistently met while maintaining strong GP and fill ratios. I serve as the primary strategic liaison for key accounts, independently owning offer closings, rate negotiations, escalation management, and long-term client retention. Previously, I led full-cycle delivery across multiple national accounts and served as interim Delivery Director, coaching recruiters, improving throughput and placement cycle times, and tightening vendor relationships through proactive process improvement.
Experience
Work history, roles, and key accomplishments
Senior Account Manager & Delivery
TriOptus Health
Jul 2024 - Present (1 year 11 months)
Owned end-to-end delivery operations for a multi-client enterprise healthcare portfolio, managing recruiter teams to consistently meet SLA and compliance standards. Served as strategic liaison for key accounts, handling offer closings and rate negotiations while tracking GP/fill ratios and performance dashboards to sustain placement outcomes and continuity.
Delivery Manager
Alois Healthcare
Oct 2022 - Jul 2024 (1 year 9 months)
Led full-cycle delivery operations across multiple national client accounts, managing recruiter performance, compliance, and sourcing strategy for specialized roles. Stepped in as interim Delivery Director during leadership absences and coached recruiters with improved process standards and performance reporting to raise throughput and reduce placement cycle times.
Client Services & Delivery Mgr
Vtech Solution
Jul 2020 - Oct 2022 (2 years 3 months)
Exceeded annual placement revenue target of $250K through proactive client engagement and delivery management. Managed end-to-end recruiting operations (sourcing through onboarding) and designed new hire orientation programs while maintaining HR compliance and documentation standards.
Lead Recruiter
AIG Systems
Aug 2019 - May 2020 (9 months)
Owned full-cycle recruitment for assigned accounts, including candidate sourcing, interview coordination, offer negotiation, and final closures. Partnered with senior hiring managers on organizational planning and talent pipeline development and executed multi-channel sourcing strategies across job boards, databases, outreach, events, and referrals.
Senior Recruiter
AloisLLC
Feb 2017 - Aug 2019 (2 years 6 months)
Managed high-volume, time-sensitive recruiting for specialized roles while consistently meeting SLA commitments in a demanding delivery environment. Oversaw offer generation, salary negotiation, and onboarding, and trained new team members—earning Performer of the Year (2017) for highest GP across the company.
Managed full-cycle recruiting across client accounts, setting SLAs with hiring managers and delivering analytical reporting to support performance decisions. Partnered with Learning & Development to design training modules for new employees, strengthening onboarding and team enablement.
Education
Degrees, certifications, and relevant coursework
Sophia Girls College
Bachelor of Computer Applications, Computer Applications
Completed a Bachelor of Computer Applications (BCA) at Sophia Girls College in Ajmer.
St. Mary Convent
Higher Secondary Certificate
Completed Higher Secondary (HSC) education at St. Mary Convent in Ajmer.
Mayoor School
Secondary School Certificate
Completed Secondary School Certificate (SSC) education at Mayoor School in Ajmer.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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