Damilola Fadero
@damilolafadero
Accounting graduate with Covenant Microfinance Bank experience supporting digital banking customers and resolving service requests.
NigeriaWhat I'm looking for
At Covenant Microfinance Bank, I assisted customers with electronic banking services and digital banking requests. I also supported the resolution of customer issues through clear, professional communication.
In a separate Customer Service role at Covenant Microfinance Bank, I attended to enquiries and service requests and assisted customers with banking-related issues.
At Handy Innovation, I supported day-to-day tasks and assisted with general coordination and administrative responsibilities. I hold a B.Sc. in Accounting from Covenant University and completed training in prompt engineering and large language models.
Experience
Work history, roles, and key accomplishments
E-Business
Covenant Microfinance Bank
Jan 2024 - Dec 2024 (11 months)
Assisted customers with electronic banking services and digital banking requests. Supported resolution of customer issues and routine operational tasks.
Customer Service
Covenant Microfinance Bank
Jan 2023 - Dec 2023 (11 months)
Attended to customer enquiries and service requests in a professional manner. Assisted customers with banking-related issues and developed practical experience in communication and customer relations.
Administrative Support
Handy Innovation
Jan 2023 - Dec 2023 (11 months)
Supported day-to-day tasks and activities in a fast-paced working environment. Assisted with general coordination and administrative responsibilities.
Education
Degrees, certifications, and relevant coursework
Covenant University
Bachelor of Science, Accounting
2022 -
Grade: Second Class Upper (2:1)
Pursuing a Bachelor of Science in Accounting with a Second Class Upper (2:1) classification.
OBTranslate / Covenant University
Prompt Engineering Certificate, Prompt Engineering
Completed training in Prompt Engineering and Large Language Models (LLMs).
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Job categories
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