Looking for a job

Damilola Adefe

@damilolaadefe

Customer service and AI assistant at Suntea Tech, supporting customers through email and chat and using AI tools for research and administrative tasks.

United States

Message

What I'm looking for

I'm available for remote, international, freelance, contract, and employment opportunities with organizations in the United States, Africa, and worldwide.

At Suntea Tech, I provided customer service and administrative support through email, chat, and virtual meetings. I used AI tools to assist with communication, research, content preparation, and routine administrative tasks.

At Presbyterian Clinic, I managed customer service activities and maintained client and patient records with accuracy and confidentiality. Earlier, I supported customers with banking inquiries and requests at Guarantee Trust Bank (GTBank).

Experience

Work history, roles, and key accomplishments

AI Assistant / Customer Service Assistant

Suntea Tech

Jan 2022 - Aug 2026 (4 years 7 months)

Provided customer service and administrative support using digital communication tools, including email and chat. Used AI tools to assist with communication, research, and content preparation, and participated in virtual meetings.

Customer Service Virtual Assistant AI Tools ChatGpt Email Communication Live Chat Virtual Meetings Administrative Support Research

Customer Service Manager

Presbyterian Clinic

Jan 2011 - Dec 2021 (10 years 11 months)

Managed customer service activities and provided professional support to clients and patients, handling records with accuracy and confidentiality. Addressed inquiries and concerns, ensuring timely and satisfactory resolutions.

Customer service management Client Relations Records Management Confidentiality Administrative Support Communication Skills

Customer Service Representative

Guarantee Trust Bank (GTBank)

Jan 2009 - Dec 2011 (2 years 11 months)

Provided professional customer service and support to bank customers, handling inquiries and resolving concerns. Maintained accurate customer information and supported daily service and administrative activities.

Customer Service Client Relations Records Management Administrative Support Communication Skills