Damilare Agboola
@damilareagboola
Senior Business Analyst driving measurable digital transformation and system adoption.
What I'm looking for
I am a Senior Business Analyst with 7+ years delivering measurable outcomes across healthcare, financial services and technology in both Nigerian and UK markets.
I specialise in translating complex business problems into precise requirements, functional specifications and process designs that engineering teams can implement without ambiguity, contributing to 100% system adoption and 95% user satisfaction across large-scale programmes.
My experience spans the full BA lifecycle — requirements elicitation, process modelling (BPMN/UML), UAT coordination and stakeholder engagement with C-suite and clinical users — and I have led enterprise digital transformation, LMS and SaaS deliveries that reduced deployment timelines and support volumes.
I hold an MSc in Marketing Management, BCS Foundation certification, MBCS membership and am completing the BCS Business Analysis Diploma; I focus on structured change, traceable requirements and outcomes-driven delivery.
Experience
Work history, roles, and key accomplishments
Elicited requirements from 20+ senior stakeholders and produced functional specifications that guided an enterprise-wide digital transformation with zero rework cycles; coordinated UAT to maintain deployment schedules and improve traceability across workstreams.
Digital Business Analyst
Alexander Maclean
Aug 2023 - Dec 2023 (4 months)
Managed end-to-end LMS delivery achieving 95% user satisfaction across 6,000+ users and reducing support queries by 80% through intuitive process and system design and rigorous UAT.
Business Analyst
Ovalred
Jan 2022 - Jul 2023 (1 year 6 months)
Produced precise functional specifications and API documentation that reduced deployment timelines by 20% and maintained requirements traceability across multi-module SaaS delivery.
Business Analyst
Olan Healthcare
Sep 2019 - Dec 2021 (2 years 3 months)
Led a legacy-to-cloud enterprise transformation delivering 100% system adoption within six weeks and securing board investment via a business case with defined ROI and phased roadmap.
Junior Business Analyst
SafeComplex
Jul 2018 - Aug 2019 (1 year 1 month)
Delivered CRM implementation requirements with AS-IS/TO-BE mappings and user stories that supported on-time delivery with no post-launch requirement gaps.
Education
Degrees, certifications, and relevant coursework
BCS, The Chartered Institute for IT
BCS Business Analysis Diploma, Business Analysis
Completed the BCS Business Analysis Foundation certification in 2024 and is pursuing the BCS Business Analysis Diploma (expected 2026).
Bournemouth University
Master of Science, Marketing Management
Completed an MSc in Marketing Management at Bournemouth University, graduating in 2023.
Obafemi Awolowo University
Bachelor of Arts (Hons), English
Earned a Bachelor of Arts (Hons) in English, graduating in 2016.
Chartered Institute of Marketing
CIM Certificate in Professional Marketing, Marketing
Completed the CIM Certificate in Professional Marketing, awarded in 2020.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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