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Abimbola Ayanyemi

@abimbolaayanyemi

I’m a Business Analyst delivering digital transformation through requirements, process mapping, and practical tech solutions.

Nigeria

Message

What I'm looking for

I’m looking for a role where I can drive digital transformation and process/product improvement—eliciting requirements, mapping workflows, and partnering with cross-functional teams. I’m open to remote (local & international) work with async collaboration.

I’m a Business Analyst with hands-on experience delivering digital transformation initiatives across healthcare, fintech, and AI-driven platforms. I help teams improve operational efficiency and customer experience by eliciting requirements, mapping complex processes, and translating business needs into practical technology solutions.

From contract work to end-to-end process improvement, I’ve produced BRDs, FRDs, user stories, and acceptance criteria, and supported UAT to resolve gaps before go-live. I’ve also led requirements for an AI mock examination simulation platform and developed As-Is/To-Be hospital operations models—improving patient satisfaction by 65% and streamlining medical and administrative workflows.

Experience

Work history, roles, and key accomplishments

Business Analyst

Trevo Technology

Apr 2025 - Oct 2025 (6 months)

Elicited and documented functional and non-functional requirements for digital solutions, including BRDs, FRDs, user stories, and acceptance criteria. Facilitated Agile ceremonies and supported UAT to validate delivered functionality against business requirements.

Elicit Requirements Non Functional Requirements User Stories Acceptance Criteria Agile Scrum Sprint Planning Sprint Reviews UAT

Business Process Analyst

iBayVirginhair

Mar 2023 - Jan 2025 (1 year 10 months)

Analyzed customer feedback and purchasing behavior to identify process gaps and improve customer experience. Mapped and optimized operational workflows across inventory, order fulfilment, and service delivery, and designed data-informed retention strategies.

Customer Feedback Analysis Process Mapping Process Optimization Workflow Optimization Customer Experience

Customer Service Provider

RightResults Diagnostic Center

Oct 2019 - Sep 2020 (11 months)

Managed patient onboarding, appointment scheduling, and medical record administration using EHR systems. Resolved customer enquiries while maintaining compliance with organizational procedures in a fast-paced healthcare environment.

Patient Onboarding Appointment Scheduling EHR Compliance Healthcare Operations Support