At Virtuoso, I built a UX team and its processes from scratch, raising awareness of UX, research, and user-centred design. As Head of UX, I’ve overseen UX functionality in Virtuoso QA, from ML-powered self-healing to AI data table generation, StepIQ, and requirements synthesis.
I use LLMs and Claude Code to accelerate UX work, including harmonising design variables and supporting design-system creation across UX and front-end. I’ve also written about the benefits and limitations of AI in UX and design.

