Open to opportunities

Dallas Swindell

@dallasswindell

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Experienced Director of Product Operations with a focus on strategic alignment.

Zimbabwe

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What I'm looking for

I am looking for a role that challenges me and allows for growth, where I can leverage my skills in product operations and team leadership.

I am a results-driven Director of Product Operations with a proven track record in developing and delivering innovative product solutions. At The Princeton Review, I lead a dynamic team responsible for product design, program rollouts, and functionality testing. My role involves collaborating with the VP of Product to align our leadership goals with production schedules, ensuring that we maintain a strong vision for product alignment across the company.

Throughout my career, I have successfully managed multiple complex projects, leveraging tools like Jira and Confluence to track progress and provide cost analysis. My experience includes mentoring a team of Product Managers, facilitating cross-departmental collaboration, and troubleshooting technical challenges to enhance client offerings. I am passionate about driving growth and efficiency in product operations while fostering a culture of continuous improvement.

Experience

Work history, roles, and key accomplishments

Current

Director of Product Operations

Current

The Princeton Review

Jan 2021 - Present (4 years 5 months)

Directs the department for developing and delivering new production design and product rollouts. Collaborates with the VP of Product to align company goals with production schedules. Manages team KPIs across multiple projects and facilitates multi-team deployment plans. Mentors a team of four Product Managers and participates in departmental growth.

Product Management Project Management Jira Confluence Team Leadership KPIs Technical Troubleshooting User Acceptance Testing Strategic Planning

Product Operations Manager

The Princeton Review eLearning

May 2019 - Jan 2021 (1 year 8 months)

Implemented product development across various markets and managed new product setup and pricing rules. Provided liaison services between the Product department and external content providers, ensuring alignment with marketing efforts and technical releases.

Product Development Pricing Strategy Content Management Liaison Market Analysis Project Coordination Web Marketing

Operations Manager

The Princeton Review eLearning

Aug 2017 - May 2019 (1 year 9 months)

Managed all aspects of test preparation courses, including sales, marketing, and customer support. Directed marketing teams in developing national marketing efforts and partnered with educational institutions to enhance brand recognition.

Sales Management Marketing Strategy Customer Support Team Coordination Brand Development Stakeholder Engagement Reporting

Operations Manager

The Princeton Review of TN & KY

Jul 2015 - Aug 2017 (2 years 1 month)

Worked with the Executive Director to achieve financial objectives and analyzed budgets. Oversaw retail sales and increased premium offerings sales significantly while managing institutional courses and reporting on student progress.

Financial Analysis Budget Management Contract Negotiation Institutional Support Team Collaboration

Education

Degrees, certifications, and relevant coursework

Denison University

Bachelor of Liberal Arts, Liberal Arts

2004 - 2008

Completed a Bachelor of Liberal Arts with concentrations in Psychology and Sociology/Anthropology, focusing on the study of human behavior, social structures, and cultural dynamics.