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Neil Wilson

@neilwilson

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Dynamic Agile Product Owner with expertise in Quality Assurance.

Zimbabwe

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What I'm looking for

I seek a role that fosters collaboration, innovation, and continuous improvement in Agile environments.

I am a dynamic Agile Product Owner with extensive experience in process design, automation, and quality assurance. My journey in the tech industry has been marked by a commitment to excellence and a passion for delivering high-quality solutions. I have successfully led teams in adopting Agile methodologies, ensuring that business needs are met with elevated quality standards.

Throughout my career, I have championed the integration of innovative technologies, such as AI-driven solutions, to enhance operational efficiency and improve user experiences. My role as a Project Manager at Longview Technology Services has allowed me to provide strategic guidance to senior government officials, ensuring that our initiatives align with organizational goals. I take pride in my ability to foster collaboration and drive continuous improvement within teams.

As a certified SAFe Product Owner and Quality Assurance leader, I am dedicated to mentoring and coaching others in the Agile space. I believe in empowering teams to take ownership of quality throughout the development process, and I am always looking for ways to refine and enhance our practices to achieve better outcomes.

Experience

Work history, roles, and key accomplishments

Current

Project Manager (Quality and Technology Integrations)

Current

Longview Technology Services International

Jan 2020 - Present (5 years 4 months)

Provided recommendations and guidance to senior government officials on IT initiatives, training, and policy for Community Care product lines. Created AI-driven solutions using Power Automate for custom data classifications and streamlined product change requests, integrating directly with Jira.

DevSecOps Jira Confluence Artificial Intelligence Power Automate Data Analytics Root Cause Analysis

Software Quality Assurance - Services Manager

Ernst and Young

Jan 2018 - Dec 2020 (2 years 11 months)

Directed departmental relationships and managed all internal and contracted testing services for complex integrated systems. Set the quality strategy for business management and initiated software process improvement activities. Created a Program QA organization of over 70 persons and performed root cause analysis.

Software Quality Assurance Test Management Process Improvement Root Cause Analysis Leadership

Compliance (Regulatory Testing and Certifications) Vendor Manager

VGT

Jan 2016 - Dec 2018 (2 years 11 months)

Managed testing and certification of regulated products, ensuring readiness for regulatory approval. Coordinated implementation of testing standards and managed contracted testing services to achieve first-pass success in a highly regulated industry. Collaborated with stakeholders to ensure product testing integrity and compliance with jurisdictional regulations.

Vendor Management Quality Assurance Root Cause Analysis Compliance

Internal Compliance Laboratory Manager

VGT

Jan 2012 - Dec 2016 (4 years 11 months)

Defined policies and processes to improve time to market, cost, and quality for all operations. Coordinated in-house regulatory and functional testing initiatives across multiple product lines and managed over 20 personnel across three testing locations. Administered a Global Agile Lifecycle Management system for over 40 projects and 500 users.

Functional Testing Team Leadership Lifecycle Management Network Administration

Software Quality Assurance Laboratory Administrator

VGT

Jan 2008 - Dec 2012 (4 years 11 months)

Supervised individuals assisting with daily test administration duties, providing technical training and coaching for career development. Coordinated standardization efforts with co-location test labs to ensure consistent quality. Reviewed adherence to quality testing standards and recommended process improvements and training programs.

Quality Assurance Test Administration Technical Training Coaching Process Improvement Quality Engineering

Management Services Group Quality Manager

VGT

Jan 2006 - Dec 2008 (2 years 11 months)

Established the Casino Management Services - Systems Engineering Department to manage the integration of casino back-office accounting systems. Responsible for overall program quality, operations, and reporting structures. Developed departmental Quality Policy and Procedures for testing complex centralized casino accounting systems, including user acceptance testing.

Quality Management System Integration Program Quality Policy Development User Acceptance Testing Casino Management Systems

Education

Degrees, certifications, and relevant coursework

University of Phoenix

Bachelor of Science, Information Technology – Web Specialization

Completed a Bachelor of Science degree with a specialization in Web Technology. Focused on information technology principles and web-related applications.