Dalida Alsaikali
@dalidaalsaikali
Financial professional specializing in revenue assurance and process improvement.
What I'm looking for
I am a resourceful financial professional with extensive experience in revenue assurance, auditing, and cross-functional project management. I build strong relationships with internal and external partners to evaluate information, drive results, and implement timely, effective solutions.
At Brightspeed I developed risk frameworks, established key performance indicators, mentored junior auditors, and collaborated with external auditors to streamline year-end processes, reducing discrepancies in financial reports. Previously, I spent over a decade at AT&T Mobility in progressively senior roles overseeing operations, analyzing financial data, and training staff on POS and ticket analysis.
I hold an MBA from Webster University and a BA in Political Science from Coe College, and I leverage technical skills including BRIM, Six Sigma Green Belt methodologies, Jira, SAP, VLOOKUP, and the Microsoft Office Suite. I am fluent in Arabic and committed to continuous process improvement, compliance, and delivering high-quality results.
Experience
Work history, roles, and key accomplishments
Revenue Assurance Manager
Brightspeed
Jan 2022 - Jan 2025 (3 years)
Developed and tracked institutional risks and KPIs to improve consistency and reduce financial discrepancies; led corrective actions and collaborated with external auditors to streamline year-end audits and incident investigations.
Customer Service Specialist
TD Bank Retail Card Services
Jan 2021 - Jan 2022 (1 year)
Handled credit card customer inquiries, maintained account information, researched and resolved disputes, and developed knowledge of card products and consumer credit practices to improve service accuracy.
Performed and supervised revenue assurance and operational analyses, compiled financial data for decision-making, identified and resolved operational issues, and trained staff on POS and ticket analysis processes.
Education
Degrees, certifications, and relevant coursework
Coe College
Bachelor of Arts, Political Science
Bachelor of Arts in Political Science from Coe College, providing foundation in political systems, research, and analytical skills applicable to policy and compliance work.
Webster University
Master of Business Administration, Business Administration
Master of Business Administration from Webster University, focusing on business administration and management principles to support financial and operational roles.
Availability
Location
Authorized to work in
Job categories
Interested in hiring Dalida?
You can contact Dalida and 90k+ other talented remote workers on Himalayas.
Message DalidaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
