Open to opportunities

Karen Benoit

@karenbenoit

Message

Dependable Operations/Credit Manager with strong analytical skills.

United States

Message

What I'm looking for

I am looking for a role that values analytical skills and offers opportunities for process improvement and team collaboration.

I am a dependable and results-driven Operations/Credit Manager with extensive experience in financial services and accounting functionality. My expertise spans GAPP and SOX compliance, where I have consistently delivered value to clients through effective communication and complex problem-solving. I pride myself on my ability to manage end-to-end processes and implement success measurements that drive results.

Throughout my career, I have held various roles that have honed my skills in project management, vendor management, and customer relationship management. At Nanostring Technologies, I successfully managed accounts receivable aging for a $30M portfolio, ensuring timely payments and resolving invoicing issues. My previous experience at BSQUARE Corporation involved overseeing a credit and collections portfolio of up to $20M, where I implemented a new online credit review process that established robust credit guidelines.

My tenure at Microsoft Licensing allowed me to manage an embedded channel with over $800M in revenues, where I developed scalable processes and drove financial controls. I am passionate about continuous improvement and have a proven track record of enhancing operational efficiency while maintaining high levels of customer satisfaction.

Experience

Work history, roles, and key accomplishments

Current

AR Collections Specialist

Current

Nanostring Technologies/Bruker Spatial Biology

Jan 2023 - Present (2 years 6 months)

Managed AR aging for approximately $30M worldwide, posting cash receipts from various sources. Researched and resolved invoicing issues, processing journal entries to reconcile customer accounts.

AR Aging Cash Receipts Processing Journal Entries Invoicing Account Reconciliation

Credit & Collections Manager

Bsquare Corporation, Inc.

Jan 2012 - Present (13 years 6 months)

Managed a domestic and international credit/collection portfolio of $12-20M, overseeing all outgoing sales shipments and credit approvals. Handled all collection activities, analyzed bad debt, and managed write-offs.

Collections Bad Debt Analysis Cash Forecasting SAP

Consultant - Operations Manager/Revenue Analyst

Bsquare Corporation, Inc.

Jan 2011 - Present (14 years 6 months)

Held end-to-end operational responsibility for product sales, ordering, and inventory control, ensuring accurate revenue recognition and month-end processes. Developed a model to support policies and procedures for GAAP and SOX compliance.

Operations Management Revenue Recognition Inventory Control GAAP SOX Compliance Process Improvement Customer Service Data Analysis

Operations Manager/Revenue Analyst

Bsquare Corporation, Inc.

Jan 2010 - Present (15 years 6 months)

Built a business model for a new business channel, managing end-to-end operations for product sales and inventory control. Served as the main operational contact for international and domestic customers, ensuring excellent service and problem resolution.

Business Modeling Operations Management Customer Service GAAP SOX Compliance Process Development Onboarding

Program Manager – Operations OEM Embedded Channel (OED)

Microsoft Licensing, Inc.

Jan 2005 - Present (20 years 6 months)

Operationally managed the Embedded channel with over $800M in revenues, overseeing 4800+ customers/distributors in 23 countries. Drove financial controls and SOX compliance for over $250M, implementing new quality control strategies.

Program Management Operations Management Revenue Recognition SOX Compliance Financial Control Process Improvement Project Management Customer Advocacy SAP

Senior Contract Revenue Management Specialist - Operations

Microsoft Licensing, Inc.

Jan 2003 - Present (22 years 6 months)

Managed contract revenue operations, ensuring compliance and efficiency. Supported OEM operations through analysis and accounting functions.

Contract Management Revenue Management Financial Analysis Accounting Compliance

OEM Operations Analyst

Microsoft Licensing, Inc.

Jan 2000 - Present (25 years 6 months)

Performed operational analysis for OEM activities, contributing to efficient processes. Handled accounting responsibilities for OEM operations.

Data Analysis Accounting Financial Reporting

OEM Accountant I and OEM Accountant II

Microsoft Licensing, Inc.

Jan 1997 - Present (28 years 6 months)

Managed accounting tasks for OEM operations, ensuring accurate financial records. Supported the OEM team with various accounting functions.

Accounting Data Entry

Education

Degrees, certifications, and relevant coursework

University of Phoenix

BS in Business Management, Business Management

Grade: 3.94 GPA Honors

Completed a Bachelor of Science in Business Management with honors, achieving a 3.94 GPA. The curriculum focused on core business principles and management strategies.