Dalia El Chidiac
@daliaelchidiac
Experienced QA Engineer with a focus on Trust and Safety.
What I'm looking for
I am a dedicated Trust and Safety AI Analyst with a strong background in quality assurance and project management. My experience at Outlier.AI has equipped me with the skills to ensure the safety and integrity of Generative AI models through meticulous data validation and risk mitigation. I thrive in collaborative environments, working closely with teams to uphold high data quality standards.
Previously, I served as the EMEA Lead QA Engineer at Huawei, where I was responsible for overseeing quality assurance for the AppGallery projects. I created comprehensive QA reports in both English and Chinese, proposed solutions to technical issues, and enforced compliance with AppGallery policies. My role involved coordinating with regional leads to enhance the efficiency and functionality of the App Store, showcasing my ability to manage cross-functional teams effectively.
With a Master's Degree in Language and Management to China and a Higher Diploma in Software Development, I possess a unique blend of technical and linguistic skills. I am fluent in multiple languages, which has allowed me to excel in diverse roles, from translation and localization to customer care. I am passionate about leveraging my expertise to contribute to innovative projects that prioritize user safety and satisfaction.
Experience
Work history, roles, and key accomplishments
QA Manager
Spotify
Aug 2025 - Present (1 year)
Led the QA strategy for Spotify's Localization Quality & Innovation Program, defining scalable testing
standards, driving cross-functional quality initiatives, and leveraging AI-driven solutions to optimize
end-to-end testing processes across global localization programs
Partnered closely with the Technical Lead, Program Managers, Project Managers, engineers
AI Training Quality Assurance Engineer
Outlier.AI
Jan 2024 - Jul 2025 (1 year 6 months)
Performed quality assurance on AI training data and model outputs, ensuring accuracy, consistency,
and adherence to project guidelines.
Evaluated prompts, responses, and annotated datasets to identify quality issues, labeling
inconsistencies, and potential sources of model error.
Conducted data validation and quality audits to improve training dataset integrity
EMEA Lead QA Engineer
Huawei
May 2022 - May 2023 (1 year)
Responsible for EMEA QA and Trust and Safety AppGallery projects. Created QA reports, proposed solutions for technical issues, enforced AppGallery policies, and coordinated with regional leads to improve app store efficiency.
Consumer Cloud Services QA Engineer
Huawei
Dec 2021 - Jan 2022 (1 month)
Performed post-release QA of AppGallery products to enhance app performance. Executed quality controls on priority apps and provided actionable feedback to software engineers.
Translation and Localization Project Coordinator
Not Film Fest
May 2020 - Jan 2022 (1 year 8 months)
Managed teams for translation and localization of subtitles for the International Independent Movie Festival. Ensured quality and timely delivery of projects.
Translation and Localization Project Coordinator
Sefirot
Sep 2020 - Sep 2021 (1 year)
Coordinated translation projects for storytelling tools in multiple languages. Managed social media platforms and provided customer support in Spanish and French.
Customer Care and Linguistic Expert
Global Blue
Sep 2019 - Sep 2019 (0 months)
Assisted customers in multiple languages with tax refund operations. Provided linguistic support in Chinese, Arabic, English, and Spanish.
Education
Degrees, certifications, and relevant coursework
Dalia hasn't added their education
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Tech stack
Software and tools used professionally
Availability
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