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Dale Godfrey

@dalegodfrey

Customer-focused event manager and experienced media professional driving audience growth.

United Kingdom
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What I'm looking for

I seek roles combining event management, content production, and customer engagement at organisations that value creativity, community impact, and opportunities for skills growth.

I am a customer-focused event manager and media professional with a background in journalism, podcast production, and frontline customer service. I co-founded and run an 80s clubnight in Manchester and Liverpool, built its social presence, managed ticketing across major platforms, and liaised with venues and staff to deliver successful events.

I bring hands-on experience from cinema customer service at Odeon, audio editing for a podcast series, and previous roles in contact centres and recovery services. I am tech literate, a strong communicator, and committed to continual learning, recently completing a Level 3 Award in AI in Marketing to enhance my content and branding skills.

Experience

Work history, roles, and key accomplishments

SC
Current

Co-Founder & Event Manager

Sound Of The Crowd

May 2023 - Present (2 years 4 months)

Co-founded and run an 80s clubnight in Manchester and Liverpool, growing social media presence and driving ticket sales via Skiddle, Fatsoma and Resident Advisor. Manage bookings, venue liaison, and on-night cash/card sales through SumUp.

LG

Contact Centre Administrator

Lloyds Banking Group

Nov 2013 - Sep 2014 (10 months)

Liaised between mortgage advisors and property surveyors, chasing outstanding queries via phone and email and occasionally transcribing property reports from audio dictation.

Education

Degrees, certifications, and relevant coursework

The Growth Company logoTC

The Growth Company

Level 3 Award in AI in Marketing, AI in Marketing

2024 - 2024

Completed a 10-week Level 3 course in AI in Marketing focused on content creation, branding, and using AI tools for marketing strategy.

Reform Radio (AudioFORM) logoR(

Reform Radio (AudioFORM)

AudioFORM (Podcast Production Course), Podcast Production

2021 - 2021

Completed a 12-week podcast production course covering sound design, promotion, and working to a brief.

City of Liverpool College logoCC

City of Liverpool College

NCTJ Diploma in Journalism, Journalism

2013 - 2013

Completed an NCTJ Diploma in Journalism covering newspaper journalism, public affairs, media law, and desktop publishing.

University of Central Lancashire logoUL

University of Central Lancashire

Bachelor's degree in Journalism, Journalism

2009 - 2012

Undergraduate degree program in journalism with modules in print, online and broadcast journalism, international journalism, and ethics.

Tech stack

Software and tools used professionally

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Dale Godfrey - Co-Founder & Event Manager - Sound Of The Crowd | Himalayas