Naomi Feld

Delivered high-level customer service to VIP and general public guests in a premium cultural environment. Oversaw front-of-house operations, managed a £200K seasonal income budget, and led a 20+ person bar team including recruitment, supplier contracts, and invoice processing.

Provided site management, event coordination, and logistics across multiple Atom Events projects. Managed builds, set-ups, and de-rigs for crews up to 25, coordinated extensive suppliers, and led site management teams and client/supplier site visits with Event Safety Plan documentation.

Provided end-to-end event execution support across major UK and international conferences, including the AWS Summit and CogX Festival. Sourced and negotiated venues and suppliers, created RFP proposals, managed budgets using Procim, and prepared RAMS and insurance documentation in coordination with health & safety consultants.

Delivered remote client training, event-building, and ticketing support from home. Also provided onsite support for ticket issues and attendee reports, including staff training and Box Office team assistance.

Trained international clients, festival staff, and vendors on payment devices and reported live attendee data back to clients. Provided technical support to box office teams for wristbands and ticketing at festivals in Australia and Vietnam.

Founded and grew an independent dog walking, day care, and boarding business (family business). Managed marketing, client relationships, scheduling, invoicing, and financial administration.

Supported operations for the Budweiser Brewing Group Partners Conference at Wembley Stadium. Assisted with on-site event delivery activities in a live conference environment.

Coordinated 180 volunteers and delegated tasks across festival operations. Managed Volunteer HQ, the information point, and the lost property tent, and supported enquiries via the volunteer Facebook page.

Managed pre-production planning and scheduled funder meetings for the Access to Finance Event. Coordinated event planning activities in support of delivery.

Managed artist hospitality, accreditation, and backstage logistics for Feasty Festival. Coordinated artist-facing operational needs to support safe and smooth event delivery.

Supported accreditation operations for Happy Street Festival by accrediting staff, artists, and performers. Assisted with event readiness activities tied to credentialing.

Ran the festival's second-largest stage and liaised with artist management and technical teams. Supported stage operations and coordination for live performance delivery.

Managed teams of up to 20 bar staff and handled stock reconciliation for Silverworks Island & Alexandra Palace. Coordinated bar operations and maintained inventory accuracy during events.

Coordinated crew, stage set-up, and guest-flow for speaker sessions at CogX Festival (The O2). Supported production operations during live event delivery.

Led build, set-up, and de-rig activities with a 10-person team for the UCL Welcome Event. Coordinated operational setup to support event delivery.

Managed and trained teams of up to 20 temporary staff per day across multiple venue sites. Served as a key point of contact across assigned events.

Managed performer rehearsals, welfare, and shift scheduling for Boomtown Festival. Coordinated rehearsal and welfare needs to support performers and production teams.

Completed a short course in Digital Marketing Strategy with University of the Arts London in 2021.

Completed a Postgraduate Diploma in Event Management (CIM accredited) at Event Academy in London in 2020.