Open to opportunities

Dakota Larry

@dakotalarry

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Dedicated IT professional with military experience and multilingual skills.

United States

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What I'm looking for

I am looking for a role that offers opportunities for growth in cybersecurity, a collaborative team environment, and the chance to leverage my multilingual skills.

I am a disciplined and dedicated professional with a strong background in information technology and military service. My experience spans customer-facing roles where I have developed trust-based relationships with clients, as well as technical positions where I have honed my troubleshooting skills. I am multilingual, fluent in Spanish, Portuguese, and French, which enhances my ability to communicate effectively in diverse environments.

Currently, I work as a Helpdesk Specialist at Chenega, where I provide technical assistance and support for computer systems and software. My role involves running diagnostic programs, resolving issues, and ensuring first contact resolution for user support calls. My previous experience as a Language Analyst in the U.S. Army has equipped me with strong analytical skills and the ability to collaborate with cross-functional teams. I am committed to continuous learning and professional development in the field of cybersecurity and information security.

Experience

Work history, roles, and key accomplishments

Current

Helpdesk Specialist

Current

Chenega

Jan 2024 - Present (2 years 7 months)

Provided technical assistance and support for computer systems, hardware, and software. Responded to queries, ran diagnostic programs, and implemented solutions. Created tickets for support calls and utilized First Call Resolution for all requests.

Technical Support Troubleshooting Ticketing Active Directory Call Resolution Customer Service Diagnostics Systems Hardware Support Software

Language Analyst/Cryptologic Linguist

U.S. Army

Jan 2020 - Apr 2024 (4 years 3 months)

Interpreted and translated Spanish and Portuguese into English for intelligence reporting. Collaborated with teams in a Microsoft Windows environment and developed accurate reports.

Teamwork Translation Microsoft Office Intelligence Reports Linguistics Spanish Portuguese

Construction Surveillance Technician

Falken Industries

Mar 2023 - Jan 2024 (10 months)

Conducted surveillance on construction activities to ensure security integrity. Provided reports on safety and security issues and monitored access controls.

Construction Security Monitoring Access Control Security Integrity Technical Penetration Detection

Cleared American Guard

IDS International

Jan 2023 - Jan 2024 (1 year)

Inspected persons and materials entering secure areas, conducted random inspections, and surveilled the perimeter using CCTV systems. Ensured no prohibited materials were introduced to the construction site.

Risk Assessment Access Control Threat Detection Prohibited Items Enforcement

Security Escort

Amentum/PAE

Feb 2023 - Mar 2023 (1 month)

Monitored and escorted uncleared workers, maintained security logs, and conducted facility checks. Inspected material deliveries and personnel.

Security Monitoring Access Control Facility Checks Personnel Inspection Security Protocols Escorting

Computer User Support Specialist

ACI Learning

Jan 2023 - Feb 2023 (1 month)

Installed and supported Windows OS, troubleshooting devices and resolving network issues. Ensured physical security and secured wireless networks while understanding penetration testing and vulnerability scanning concepts.

Penetration Testing Physical Security Technical Support Command Line Windows