Shank User

Maintained physical and digital non-profit records and reported donor and donation data to board members. Supported donor communication, outreach, fundraising events, and board meeting preparation.

Provided customer service and completed nightly clerical duties while managing records and multiple projects with tight deadlines. Handled cash and supported operational needs across the team.

Provided customer service while maintaining a clean sales environment and completing cash and card transactions. Assisted with fulfilling and processing online orders.

Cleaned, sanitized, and stocked dishes and utensils, and helped with unloading supplies and produce. Prepared ingredients and dishes for line cooks and supported kitchen readiness.

Cleaned, organized, and sanitized commercial buildings and supported day-to-day operational needs with strong customer service. Completed facility cleaning tasks across the Eugene/Springfield area.

Cleaned and organized school buildings in preparation for the next school day. Worked with fellow custodians to maintain a safe, clean environment for students, teachers, and staff.

Managed youth development responsibilities including phone routing, scheduling, record keeping, and supporting program activities. Assisted with tutoring/teaching and helped maintain a safe, clean environment for participants.

Provided customer service and maintained a clean store environment while handling cash, card, and personal check transactions. Managed Amazon returns and helped fulfill online orders.

Kept office records organized and managed physical and digital filing systems using AmazingCharts. Answered multi-line phones, confirmed upcoming appointments, provided patient-friendly customer service, and maintained confidentiality of patient information.

Earned a bachelor's degree from the University of Oregon in Eugene, Oregon.

Earned a high school diploma from North Stanly High School in Albemarle, North Carolina.