Cynthia Nyaga

I am a dedicated and customer-focused Customer Service Representative with one year of experience supporting clients and managing customer relations. I respond to customer inquiries with accurate information, handle complaints, and work hard to ensure timely resolutions while keeping relationships positive.

In my current role, I maintain customer records and update account information, assist clients with Sacco products and services, and collaborate with team members to achieve service targets. I bring strong communication, active listening, problem-solving, and time management, supported by training in customer service and computer packages.