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Cynthia Dickson

@cynthiadickson1

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Business analyst skilled in data analysis and stakeholder management.

Kenya

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What I'm looking for

I am looking for a role that allows me to leverage my analytical skills to drive impactful business solutions while fostering a collaborative and innovative work environment.

I am a business analyst with a strong background in data analysis, requirements elicitation, and stakeholder management. My proven ability to bridge the gap between business needs and technical solutions has ensured successful project delivery through effective collaboration and attention to detail. My previous experience as a finance assistant has honed my skills in budgeting, record-keeping, and compliance with workplace policies.

Currently, I am working with Diamond Trust Bank, where I drive the understanding and documentation of customer requirements to ensure solutions meet business needs. I develop comprehensive user manuals and training guides to support user adoption of the Oracle Apex BPM solution. My role involves acting as a liaison between business stakeholders and the technical team, ensuring clear communication and shared understanding of requirements.

My career aspirations include leveraging my analytical expertise to drive impactful business solutions. I am adept at project coordination and adaptable to dynamic environments, always focusing on delivering value-driven results.

Experience

Work history, roles, and key accomplishments

Current

Business Analyst

Current

Diamond Trust Bank

Jan 2024 - Present (1 year 5 months)

Drove the understanding and documentation of customer requirements to ensure solutions meet business needs and deliver value. Developed comprehensive user manuals, training guides, and other documentation to support user adoption of Oracle Apex BPM solution.

Stakeholder Management Software Testing Apex Documentation Project Coordination Data Analysis

Finance Assistant

All Weather Investment Company Limited

Jan 2022 - Dec 2023 (1 year 11 months)

Tracked stocks of office supplies and placed orders appropriately. Involved in making and monitoring of budgets, and kept accurate records of daily transactions.

Budgeting Financial Reporting Data Entry Microsoft Office Suite

Business Consultant

Noblemark Investments Limited

Jan 2020 - Dec 2022 (2 years 11 months)

Processed work permit applications for various classes of investors and foreign employees. Provided visa applications and visa extension services to foreign investors and tourists.

Business Consulting Client Management Regulatory Compliance Documentation

Education

Degrees, certifications, and relevant coursework

Udemy

Certification Course, Oracle SQL

Currently pursuing a comprehensive certification course in Oracle SQL. This course aims to provide in-depth knowledge and practical skills in SQL.

Kenyatta University

Bachelor of Commerce, Finance

Grade: First Class Honours with a cumulative mean score of 71.80

Studied core principles of commerce with a specialization in finance. Achieved First Class Honours, demonstrating strong academic performance with a cumulative mean score of 71.80.

State House Girls' High School

Kenya Certificate of Secondary Education, Secondary Education

Grade: B plain

Completed secondary education, focusing on a broad curriculum. Achieved a mean grade of B plain.

Annex Computer College

Certificate, Graphics

Completed a certificate program in graphics. Gained skills in graphic design principles and software applications.

Kenyatta University Cisco Academy

Certificate, CCNA1, Routing and Switching: Introduction to Networking

Attained foundational groundwork for understanding computer networking concepts and technologies. Completed coursework in routing and switching.

Stanford University

Certificate of Completion, Programming Methodologies (Code in Place)

Completed a certificate program focusing on programming methodologies through Code in Place. Gained practical skills in coding and software development principles.

Cisco Networking Academy

Course Completion, Python Essentials 1

Completed an introductory course on Python programming essentials. Developed foundational skills in Python syntax and basic programming concepts.

Daystar University

Certificate of Performance, ICT Competence

Grade: Distinction

Achieved a distinction in ICT competence, demonstrating proficiency in various computer packages. This certificate enhanced practical computer skills.