Open to opportunities

Martin Hondieki

@martinhondieki

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Business analyst specialist skilled in translating business needs into technical solutions and process improvements.

Kenya

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What I'm looking for

I seek roles where I can apply business analysis and ERP implementation skills, collaborate with stakeholders, grow technically, and drive process and reporting improvements.

I am a Business Analyst Specialist with hands-on experience in requirements gathering, process mapping, and ERP systems implementation. I combine technical knowledge—Power BI, Axure, SQL—and formal certification (CCBA) to deliver measurable improvements.

In academic and internship roles I supported IT operations, diagnosed and resolved hardware and network issues, and documented repeatable procedures to increase reliability. I have practical experience configuring Cisco routers and switches and using Wireshark for network monitoring.

As a project team member for an ERP final-year project, I collected user requirements, translated them into technical specifications, applied SDLC (Waterfall), and performed manual testing to validate functionality. I delivered comprehensive project documentation and presented outcomes to supervisors.

I prioritize stakeholder communication and user-focused solutions, blending analytical rigor with practical IT support to streamline processes, enhance reporting, and improve user experience.

Experience

Work history, roles, and key accomplishments

IT Support Technician

Kenya Forestry Research Institute

May 2024 - Aug 2024 (3 months)

Provided end-user IT support by diagnosing and resolving hardware, software, and networking issues; configured and maintained Cisco routers and switches to improve network reliability and documented support procedures for repeatable workflows.

Technical Support Cisco Wireshark Windows OS Documentation

Business Analyst

KCA University (Final Year Project)

Jan 2023 - Aug 2024 (1 year 7 months)

Collaborated on an ERP implementation for a primary school, gathering user requirements, documenting workflows, producing technical specifications, and conducting manual testing to ensure accurate data capture and reporting over an 8-month SDLC project.

Business Analysis Requirements Gathering Process Mapping SDLC ERP Implementation Manual Testing SQL Power BI Axure

Education

Degrees, certifications, and relevant coursework

KCA University

Bachelor of Science, Information Technology

2018 - 2024

Activities and societies: Final year project: ERP System Development for a primary school; roles included business analysis, requirements documentation, SDLC (Waterfall) management, and manual testing.

Completed a Bachelor of Science in Information Technology with practical experience in ERP development, requirements gathering, and manual testing as part of a final year project.