CSCrystal Shomper
@crystalshomper
Dedicated virtual assistant with a flair for customer support.
United StatesWhat I'm looking for
I am a passionate Virtual Assistant and Customer Support Specialist with a knack for anticipating needs and delivering exceptional service. My experience includes managing executive calendars, coordinating meetings, and providing administrative support across various departments. I thrive in fast-paced environments and excel at problem-solving, ensuring that every interaction leaves customers feeling heard and valued.
In my role as a Customer Service Representative, I have successfully organized events and fundraisers that support military service members and their families. I take pride in developing creative marketing strategies and managing event logistics to create meaningful experiences. My ability to identify new revenue streams and resolve operational challenges has helped sustain and expand club operations, fostering a welcoming environment for veterans and their communities.
Experience
Work history, roles, and key accomplishments
Virtual Assistant / Customer Support
Crystal SHOMPER
Jan 2023 - Present (2 years 5 months)
Managed executive calendars, scheduled meetings, and coordinated all arrangements. Handled email correspondence, maintained filing systems, and processed expense reports ensuring accurate documentation.
Customer Service Representative
Crystal SHOMPER
Jan 2021 - Present (4 years 5 months)
Organized and oversaw events, benefits, and fundraisers supporting military service members, veterans, and their families. Coordinated with local businesses, sponsors, and organizations to enhance event impact and resources.
Education
Degrees, certifications, and relevant coursework
Coursera
Training Program, Virtual Assistant
2025 -
Currently enrolled in a Virtual Assistant Training program. Developing skills essential for administrative and customer support roles.
PSPenn State
Certificate, Early Learning Development
Completed a certificate in Early Learning Development at Penn State. Gained knowledge in the principles and practices of early childhood education.
COCoursera
Certificate, Customer Service
Obtained a Customer Service Excellence Certificate from Coursera. Developed advanced skills in customer support and service delivery.
Millersburg Area District
High School Diploma, General Studies
Completed high school education at Millersburg Area District. Gained foundational knowledge and skills across various subjects.
Unknown
Planned Training, Salesforce & Other Platforms
Planned training in Salesforce and other relevant platforms for mid-2025. Aiming to enhance technical skills for future roles.
PSPenn State
Certificate, Behavioral Development
Completed a certificate in Behavioral Development at Penn State. Focused on understanding and applying principles of human behavior.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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