Crystal Pereira
@crystalpereira
Project manager and operations leader delivering initiatives through data-driven, client-focused execution.
United StatesWhat I'm looking for
I’m a dynamic, solutions-focused project and operations leader with 10+ years of experience in project coordination, client relationship management, operations, and service delivery across healthcare, tech-enabled services, and facilities environments. I manage full project lifecycles—from scope definition and vendor coordination to execution and post-implementation optimization—while staying highly focused on stakeholder communication, onboarding, and continuous process improvement.
In my current role as Multi eXpress Manager & Regional Safety Coordinator (Cone Health, Sodexo), I lead remote and hybrid operations for a large healthcare system, develop project plans and performance metrics, collaborate with IT/clinical teams and vendors, and oversee workflow prioritization, compliance initiatives, audits, risk assessments, incident investigations, and continuous improvement. Previously, I helped launch four branded retail locations within Canada’s first smart hospital and managed cross-functional implementations involving IT, Marketing, Culinary, and Facilities—along with recruitment, onboarding, and training to achieve financial targets.
Experience
Work history, roles, and key accomplishments
Manage remote and hybrid operations supporting a large healthcare system, leading multiple concurrent operational and technology-related initiatives. Develop project plans and performance metrics, collaborate with IT/clinical teams and vendors, and oversee risks, compliance, audits, incident investigations, and budget-related activities.
Coordinated complex project implementations across IT, Marketing, Culinary, Facilities, and vendor teams, including systems integration and operational readiness. Launched four branded retail locations within Canada's first smart hospital while managing timelines, milestones, stakeholder communications, risk mitigation, and recruitment/onboarding/training to achieve financial targets.
Directed daily operations, managed budgets, and coordinated cross-functional teams. Developed strategic plans and performance improvement initiatives while maintaining client satisfaction.
Managed projects, budgets, timelines, and operational initiatives supporting organizational objectives. Ensured regulatory compliance and stakeholder alignment across multiple departments.
Education
Degrees, certifications, and relevant coursework
University of North Carolina
Master of Business Administration, Business Administration
MBA in Business Administration at the University of North Carolina, completed in June 2025.
University of Central Florida
Bachelor of Science, Event Management
B.S. in Event Management at the University of Central Florida, completed in June 2010.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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