SS
Open to opportunities

Sherita Seabron

@sheritaseabron

Experienced project manager with a passion for strategic initiatives.

United States
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What I'm looking for

I am looking for a role that values collaboration and strategic thinking, where I can lead impactful projects and drive continuous improvement.

With over 12 years of experience in project management and process management, I am a creative and energetic problem-solver known for my ability to turn theories and ideas into reality. My reputation as a team player is built on my dedication to relationship-building and authenticity, which enables me to achieve results through collaboration with diverse stakeholders.

Throughout my career, I have successfully led complex strategic initiatives, including spearheading the Return to Office Project during the Covid pandemic. My strategic thinking and negotiation skills have allowed me to influence key priorities and drive successful outcomes across organizations. I pride myself on my ability to manage risk effectively while ensuring that projects are completed on time and within budget.

Experience

Work history, roles, and key accomplishments

HD
Current

ER Customer Service Registrar

Henrico Doctors-Forest

Mar 2025 - Present (3 months)

Conducted patient interviews to gather accounts, insurance, and financial information, ensuring accuracy and completeness. Verified insurance benefits, obtained pre-certifications/authorizations, calculated patient liabilities, and secured necessary signatures for treatments and billing.

CO

Project Manager / Delivery Lead

Capital One

Jan 2020 - Dec 2024 (4 years 11 months)

Led delivery efforts for lend projects, providing comprehensive planning and execution support, influencing key priorities, and driving successful outcomes across the organization with a holistic approach. Collaborated with business leads to effectively deliver complex strategic initiatives, prioritizing risk management.

CO

Project and Process Manager

Capital One

Jan 2012 - Dec 2020 (8 years 11 months)

Successfully managed site re-stacks for new partner Walmart ramp for 6 internal domestic sites, realigning 3400 agents. Collaborated with Workplace Solutions (WPS) to develop an educational process deck, facilitating the training of new site managers, LOB senior leadership, and operational points of contact to support move processes.

CO

Process Coordinator

Capital One

Jan 2006 - Dec 2012 (6 years 11 months)

Managed seating capacity across multiple domestic sites. Partnered with cross-functional teams like recruiting and planning to establish transparent processes, facilitate clean handoffs, and improve information-sharing.

Education

Degrees, certifications, and relevant coursework

Strayer University logoSU

Strayer University

Bachelor of Business Administration, Business Administration

Studied business administration principles and practices. Developed skills in management, finance, and operations.

Tech stack

Software and tools used professionally

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Sherita Seabron - ER Customer Service Registrar - Henrico Doctors-Forest | Himalayas