Open to opportunities

Crystal Green

@crystalgreen1

I’m a Business Analyst who improves operations with data analytics, enterprise systems optimization, and leadership insights.

United States

Message

What I'm looking for

I want to drive measurable operational improvements by combining business analysis, data analytics, and enterprise systems optimization—partnering with IT and stakeholders to deliver clear reporting, reliable workflows, and confident decision-making in complex environments.

I’m an Enterprise Business and Technology Professional with more than 15 years of experience delivering results across healthcare, defense, corporate, and real estate environments. I’m known for improving operational efficiency, analyzing complex data, optimizing systems, and supporting leadership with actionable insights, backed by an MBA with a strong foundation in Computer Information Systems.

In my Senior Business Analyst role at Optima Health, I tested and deployed enterprise software updates, investigated application issues with root cause analysis, and built reports and dashboards that gave leadership performance insights. Earlier, as a Senior IT Specialist Data Analytics at Huntington Ingalls Industries, I managed enterprise IT service requests, improved response time, created compliance-focused system documentation, and analyzed database performance—translating complex technical requirements into clear operational solutions.

Experience

Work history, roles, and key accomplishments

Current

Real Estate Associate Broker

Current

Onyx Realty Professionals

Jan 2017 - Present (9 years 3 months)

Guided residential and commercial clients through transactions using strategic pricing and market analysis to drive favorable outcomes. Developed digital marketing strategies, negotiated buyer-seller contracts, and coordinated with lenders, attorneys, inspectors, and title professionals to ensure smooth closings.

Market Analysis Residential And Commercial Real Estate Transactions Digital Marketing Lead Generation Contract Negotiation Client Relationship Management CRM Systems

Senior Business Analyst

Optima Health

Jan 2015 - Jan 2017 (2 years)

Tested and deployed enterprise software updates to improve system reliability and performance. Performed root cause analysis, recommended process improvements to increase efficiency, and delivered leadership dashboards and reports to strengthen visibility into performance.

Enterprise Software Deployment Root Cause Analysis Business Process Improvement Data & Analytics performance reporting Dashboarding SQL

Senior IT Specialist

Huntington Ingalls Industries

Jan 2006 - Jan 2015 (9 years)

Managed enterprise IT service requests and supported engineering teams by improving response time for operational disruptions. Created compliance-focused system documentation, analyzed database performance to improve reporting accuracy, and coordinated resource allocation across departments.

IT Service Management Project Coordination Documentation Resource Allocation Technical Troubleshooting

Contract Specialist Intern

Defense Logistics Agency

Jan 2004 - Jan 2005 (1 year)

Analyzed more than 150 procurement requests to ensure regulatory compliance and support federal acquisition processes. Assisted with contract negotiations and vendor communication, reviewed government contracts, and conducted market research to assess procurement feasibility.

Contract Administration Market Research Federal Acquisition Documentation & Regulatory

Education

Degrees, certifications, and relevant coursework

Strayer University

Master of Business Administration, Management

Earned a Master of Business Administration with a focus in Management. Built a foundation supporting improved workflows, reporting visibility, and cross-functional collaboration.

Virginia State University

Bachelor of Science, Computer Information Systems

Earned a Bachelor of Science in Computer Information Systems. Developed expertise used to support data analytics, systems optimization, and enterprise reporting.