Crystal C

I am an operations and administrative professional with over seven years of experience in project management, billing, claims processing, and nonprofit leadership. I focus on delivering measurable improvements in efficiency and service quality.

As Founder and Executive Director, I started and grew a community-focused nonprofit, secured funding, built partnerships, and coordinated volunteers to deliver programs and events. In my operations role at an electrical contractor, I managed scheduling, budgets, staff supervision, and client communications to ensure on-time, quality delivery.

I also served as a claims specialist for county government and as a medical billing specialist, processing high-volume claims, verifying eligibility, resolving discrepancies, and maintaining accurate records. I consistently streamline workflows, improve processes, and meet strict deadlines in fast-paced environments.

I am collaborative, mission-driven, and committed to building strong client and community relationships. I seek opportunities to lead cross-functional teams, secure resources, and drive sustainable impact for organizations focused on operational excellence and community service.