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Cristian Torres

@cristiantorres4

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Research Coordinator at Lisinski Law Firm monitoring CBP and USCIS requests and reviewing case records.

Spain

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At Lisinski Law Firm, I check and send CBP and NBC requests, review processable cases, and monitor requests with the CBP and USCIS Follow-team.

At UNHCR, I coordinated logistics for resettlement interviews in Barranquilla and guided people by phone and text on the documents needed to continue their applications. I also updated case pipelines and prepared reports on their status.

As a Durable Solutions Intern at UNHCR, I supported projects developed with private-sector, academic, and financial partners. I also helped with donor meetings, project follow-up, event logistics, and resettlement interviews.

My experience also includes account support, client service, and consular work. I prepared document drafts and tracked data-related tasks at True Logic, and supported visa and nationals services at the Consulate General of Colombia in Miami.

Experience

Work history, roles, and key accomplishments

Current

Research Coordinator

Current

Lisinski Law Firm

May 2025 - Present (1 year 5 months)

Coordinates CBP and NBC requests, supports pipeline cleaning and case review, and monitors requests for the CBP and USCIS follow-up team.

U.S. Customs And Border Protection NBC USCIS Case Management Pipeline Management

Protection Assistant

UNHCR

May 2024 - Dec 2024 (7 months)

Coordinated logistics for resettlement interviews, provided guidance to applicants, reviewed and updated the pipeline, and prepared status reports.

Resettlement Case Management Reporting Logistics Communication Skills

Account Manager Assistant

True Logic

Jan 2024 - May 2024 (4 months)

Searched for potential clients, supported the account manager in interviews and hiring, drafted SOWs, and tracked data-related tasks.

Client Acquisition Interviewing Drafting SOWs Data Tracking Spreadsheets

Durable Solutions Intern

UNHCR

Jun 2023 - Dec 2023 (6 months)

Supported articulation strategies with private sector and academia, assisted in donor meetings, followed up on projects, and provided English-Spanish translation.

Stakeholder Engagement Project Management Reporting Event Logistics Translation

Contact Center Agent

BIS

Mar 2023 - Jun 2023 (3 months)

Scheduled and managed patient appointments, handled follow-up tasks, and registered new client profiles on the platform.

Appointment Scheduling Customer Service Data Entry Communication Skills

Intern in Visas and Nationals

Consulate General of Colombia in Miami

Aug 2022 - Feb 2023 (6 months)

Supported attention to Colombians under the Victims' Law, reviewed visa requirements, prepared monthly reports, and handled diplomatic pouch documents.

Visa Processing Reporting Document Management Customer Service