Loading...
Loading...
Himalayas
About usHimalayas PlusCommunityTech stackEmployee benefitsTerms and conditionsPrivacy policyContact usFor job seekers
Create your profileBrowse remote jobsDiscover remote companiesJob description keyword finderRemote work adviceCareer guidesJob application trackerAI resume builderResume examples and templatesAI cover letter generatorCover letter examplesAI headshot generatorAI interview prepInterview questions and answersAI interview answer generatorAI career coachFree resume builderResume summary generatorResume bullet points generatorResume skills section generator© 2025 Himalayas. All rights reserved. Built with Untitled UI. Logos provided by Logo.dev. Voice powered by Elevenlabs Grants
Join the remote work revolution
Join over 100,000 job seekers who get tailored alerts and access to top recruiters.
@cristianburgat
IT engineer and team leader specializing in IT support and process improvement.
I am an IT engineer and team leader with hands-on experience in technical support, process documentation, and operations within customer-facing environments. I have led teams of 7+ members, managed help desk tools such as Freshdesk and Jira, and worked extensively with Microsoft 365, Active Directory, Salesforce, and collaboration platforms to resolve issues and improve workflows.
My background includes field and remote support, data entry and administrative operations, and project leadership for platform migrations and process development. I bring a practical, customer-focused approach, strong communication skills in Spanish and advanced English, and a track record of driving continuous improvement and knowledge transfer across teams.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Work history, roles, and key accomplishments
RedShelf
Jan 2025 - Present (10 months)
Led and supported a team of 7+ members for the RedShelf project, documented and developed processes, and improved workflow efficiency through regular reporting and hands-on guidance.
Vitalndurce
Jan 2023 - Jun 2025 (2 years 5 months)
Processed customer purchase orders, handled inquiries and troubleshooting for bulk order systems, and collaborated across teams using Salesforce and queues to resolve issues and complete requests.
ADDOC
Jan 2021 - Jan 2023 (2 years)
Provided field and remote IT support including Active Directory, Microsoft 365, OS troubleshooting, hardware repairs and customer service, and managed help desk systems.
Reconocimientos Médicos Docentes
Jan 2017 - Jan 2021 (4 years)
Performed medical license data entry and general administrative tasks while maintaining accurate documentation and providing customer service.
Degrees, certifications, and relevant coursework
Informatics Engineering
2015 -
In progress Informatics Engineering studies at Universidad Nacional Arturo Jauretche beginning in 2015.
Secondary diploma (orientation in administration and management), Administration and Management
2011 - 2012
Completed a secondary-level bachelor program with orientation in administration and management at Instituto Thomas Edison from 2011 to 2012.
PC repair technician, Computer Repair / IT Support
2008 - 2009
Completed a PC repair technician program at Instituto Dicken from 2008 to 2009.
Course, Information Security
Completed an Informatic Security course at Universidad Tecnológica Nacional.
Software and tools used professionally
You can contact Cristian and 90k+ other talented remote workers on Himalayas.
Message CristianDamian Romero
Technical Support Agent, CYBELESOFTWARE
Orión Toro
Helpdesk Back Office Representative, PARICUS, LLC.
Ignacio Guglielmi
Community Support Coordinator, Andela
Andres Gonzalez
Service Delivery Manager, Yel/Hospital Británico
Joaquin Maguiña Peralta
Cross Functional Change Management Analyst, Avaya
Lucas Moyano
IT Service Desk Analyst, Domaine Bousquet
Osvaldo Martín Leclere
CSR Agent Supervisor Application Support, My Digital Nomads
emmanuel breyaue
IT Support & Developer, Freelancer
guillermo vallejos
Moderator & Tech Support, Varsity Tutors
ezequiel del serra
Connectivity Support Specialist, Lodgify