At Premium 3PL Fulfillment, I manage data entry across multiple systems and support long-term planning aligned with company goals. I review departmental budgets for cost-saving opportunities and work to resolve operational bottlenecks.
At American Furniture Warehouse, I resolved customer concerns and account questions, including escalated calls. I also completed service orders, placed parts orders, and coordinated deliveries and issue resolution with other departments.
Through Tidez VA, I support office administration, bookkeeping, and customer communications while coordinating meetings and event operations. I also have experience with 3PL platforms including Extensiv, ShipStation, and ShipHero.

