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Corey LeMasterCL
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Corey LeMaster

@coreylemaster

Office Operations Manager at Premium 3PL Fulfillment, improving workflows and identifying cost savings across operations.

United States
Message

At Premium 3PL Fulfillment, I manage data entry across multiple systems and support long-term planning aligned with company goals. I review departmental budgets for cost-saving opportunities and work to resolve operational bottlenecks.

At American Furniture Warehouse, I resolved customer concerns and account questions, including escalated calls. I also completed service orders, placed parts orders, and coordinated deliveries and issue resolution with other departments.

Through Tidez VA, I support office administration, bookkeeping, and customer communications while coordinating meetings and event operations. I also have experience with 3PL platforms including Extensiv, ShipStation, and ShipHero.

Experience

Work history, roles, and key accomplishments

PF
Current

Office Operations Manager

Premium 3PL Fulfillment

Jul 2020 - Present (6 years 4 months)

Managed extensive data entry across multiple systems and supported long-term planning aligned with company goals. Coordinated teams to encourage collaboration and reviewed departmental budgets to identify cost-saving opportunities.

TV
Current

Event Organizer & Virtual Assistant

Tidez VA

Nov 2017 - Present (9 years)

Supported data entry, document review, customer communications, office organization, bookkeeping, and accounts receivable. Coordinated and scheduled meetings for management groups and collaborated with creators to plan events.

AW

Customer Service Manager

American Furniture Warehouse

May 2019 - Jun 2020 (1 year 1 month)

Resolved customer concerns and account questions by phone, including escalated calls, while balancing customer needs and company policies. Completed service orders accurately and promptly, placed parts orders, and scheduled deliveries.

AW

Front Office Associate

American Furniture Warehouse

Nov 2018 - May 2019 (6 months)

Assisted customers with questions and purchases, maintained order reports, and screened calls from staff and customers. Scanned and faxed documents and supported front-office filing and organization.

EA

Corporate Contract Specialist

Events and Adventures

Nov 2015 - Nov 2018 (3 years)

Entered data across multiple systems and reviewed legal documents for accuracy and discrepancies. Managed incoming calls and emails from staff and members, addressed customer concerns, and supported issue resolution.

Education

Degrees, certifications, and relevant coursework

Corey hasn't added their education

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Tech stack

Software and tools used professionally

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