Connor Dowlin
@connordowlin
Experienced hospitality server and finance intern focused on customer satisfaction and accurate execution.
United StatesWhat I'm looking for
I deliver high-quality customer service in fast-paced, guest-facing environments, bringing clear communication and strong judgment to every shift. In banquet and special-event settings, I support service execution for high-importance gatherings and keep the guest experience consistent under pressure.
At an expeditor role, I coordinated high-volume food delivery workflows between kitchen staff, food runners, and servers for 100+ guests daily. I maintained quality control over order accuracy, presentation, timing, and guest-facing delivery, and I communicated across teams to resolve bottlenecks and prevent errors.
Earlier server experience strengthened my ability to manage shifting priorities while staying attentive to multiple tables at once. I’ve supported positive customer experiences by assisting teammates, recommending menu items to improve satisfaction, and resolving miscellaneous guest needs professionally.
Alongside hospitality, I completed a Finance BBA and worked as a Portfolio Management Intern supporting investment research for 14 investment professionals managing over $12.10 billion AUM/AUA for 1,700+ clients. I developed marketing materials, performed quantitative and qualitative analysis for investment presentations, created RFP forms, and oversaw training for a new hire.
Experience
Work history, roles, and key accomplishments
Server
deSha's American Tavern
Oct 2025 - Present (9 months)
Deliver high-quality, guest-facing customer service in a fast-paced environment. Support banquet and special-event service processes for high-importance gatherings such as Celebration of Life events and wedding rehearsals.
Expeditor
Tony's of Cincinnati
Oct 2022 - Sep 2025 (2 years 11 months)
Coordinated high-volume food delivery workflows between kitchen staff, food runners, and servers for 100+ guests daily. Maintained quality control over order accuracy, presentation, and timing while communicating across teams to resolve bottlenecks and prevent errors.
Server
Toast & Berry
Sep 2022 - Dec 2023 (1 year 3 months)
Delivered attentive service to multiple tables while managing shifting priorities and guest needs. Assisted other servers and team members to improve service efficiency and maintain a positive customer experience.
Managed service flow for 30+ tables daily in a fast-paced environment requiring accuracy, multitasking, and attention to detail. Recommended menu items to improve guest satisfaction and supported sales goals while resolving guest needs professionally.
Portfolio Management Intern
Bahl & Gaynor Investment Counsel
Jun 2012 - May 2016 (3 years 11 months)
Supported daily investment research activities for a team managing $12.10B+ AUM/AUA for 1,700+ clients. Developed marketing materials and conducted quantitative/qualitative analysis to support investment presentations, including creating RFP forms and training a new hire.
Education
Degrees, certifications, and relevant coursework
University of Cincinnati
Bachelor of Business Administration, Finance
Earned a Bachelor of Business Administration in Finance from the University of Cincinnati (Lindner College of Business).
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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