Compostura User
@composturauser
Aspiring software engineer with a strong foundation in problem-solving.
What I'm looking for
My name is Melanie Sofia Burbano Medina, and I am currently pursuing a degree in Software Engineering at Politecnico Grancolombiano. With a solid educational background and hands-on experience as a Bilingual Agent at Teleperformance, I have developed a keen understanding of software development and customer service. My proficiency in English at a B2-C1 level complements my technical skills, allowing me to communicate effectively in diverse environments.
Throughout my academic journey, I have honed my creativity, teamwork, and problem-solving abilities. I am passionate about technology and continuously seek opportunities to expand my knowledge and skills in software engineering. I believe that my unique blend of technical expertise and interpersonal skills positions me well for a successful career in the tech industry.
Experience
Work history, roles, and key accomplishments
Bilingual Agent
Teleperformance
Jan 2021 - Feb 2021 (1 month)
Worked as a Bilingual Agent at Teleperformance, providing customer support and assistance in both English and Spanish. Developed strong communication and problem-solving skills while handling various customer inquiries.
Education
Degrees, certifications, and relevant coursework
Politecnico Grancolombiano
Software Engineer, Software Engineering
2022 -
SENA
Technologist, Technologist
2017 - 2019
Completed a Technologist program focusing on practical skills and knowledge in various fields.
Cambridge Academy
English, English Language
2016 - 2017
Studied English language at a proficiency level of B2-C1.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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