Open to opportunities

Comfort Munachimso

@comfortmunachimso

Message

I support customers and remote teams while building hands-on SOC analyst and threat-monitoring skills.

Nigeria

Message

What I'm looking for

I'm looking for a remote or collaborative role where I can support customers or operations, strengthen my cybersecurity and SOC analyst skills, and continue learning with a growth-focused team.

I've supported customers at Steadfast International Trade and Industry Ltd, resolving concerns across phone, chat, and email while maintaining accurate interaction records and follow-ups.

As a freelance virtual assistant, I manage schedules, emails, online communication, data organization, internet research, and reports for remote clients. I bring strong communication, confidentiality, and coordination to administrative support work.

I'm also completing SOC Analyst training through TS Academy, Cisco Networking Academy, TryHackMe, and Simplilearn, developing practical knowledge of SOC workflows, threat detection, incident response, networking, Linux, and cybersecurity monitoring concepts.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant

Current

Freelance / Remote Support Services

Jan 2022 - Present (4 years 7 months)

Assisted clients with administrative and organizational tasks remotely. Managed schedules, emails, online communication, and data organization.

Administrative Support Email Management Calendar Management Internet Research Report Preparation Attention To Detail Confidentiality

Customer Service Representative

Steadfast International Trade and Industry Ltd

Jan 2024 - Jan 2025 (1 year)

Provided professional customer support and resolved client concerns efficiently. Managed customer inquiries through phone calls, chats, and email communication.

Customer Service client support Phone Communication Empathy Record keeping Issue Resolution