Open to opportunities

Colton Strong

@coltonstrong

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Information Security Manager with expertise in IT project management.

United States

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What I'm looking for

I am seeking a role that allows me to leverage my IT security expertise while fostering a collaborative and innovative work environment.

As an Information Security Manager with a Bachelor of Science in Management Information Systems, I have honed my skills in managing internal help desk staff and overseeing complex IT security initiatives. My experience includes coordinating disaster recovery programs and conducting regular risk assessments to identify and mitigate security vulnerabilities. I pride myself on developing and implementing security policies that comply with GLBA and NIST guidelines, ensuring the safety and integrity of organizational data.

Throughout my career, I have successfully managed third-party IT vendors and represented my organization during audits with state and federal examiners. My commitment to cybersecurity extends to conducting training and testing for staff, fostering a culture of security awareness. I have also played a pivotal role in IT change management procedures and have a proven track record of developing base images and deploying new computers to enhance operational efficiency.

Experience

Work history, roles, and key accomplishments

Current

Information Security Manager

Current

LOC Credit Union

Jul 2020 - Present (4 years 11 months)

Managed internal help desk staff, assisted with ticket overflows, and handled escalated support tickets. Coordinated, tested, monitored, and updated the disaster recovery program, while also managing third-party IT vendors.

IT Project Management Network Administration GLBA NIST Incident Response Email Filtering Fraud Investigation Change Management

Information Security Coordinator

LOC Credit Union

Jan 2019 - Present (6 years 5 months)

Resolved all internal help desk tickets and performed fictitious phishing campaigns to assess user knowledge. Maintained and updated physical hardware inventory, ensuring Windows updates, anti-virus, applications, and software patches were current.

Help Desk Support Phishing Windows Updates Patching

Assistant Branch Manager

LOC Credit Union

Mar 2017 - Present (8 years 3 months)

Supervised 4-6 branch employees, including onboarding, training, and performance reviews. Maintained Mortgage Loan Originator (MLO) license and balanced the branch cash vault.

Team Leadership Performance Reviews Cash Management Fraud Prevention Customer Service Teller Operations

Member Advisor/Loan Officer

LOC Credit Union

Oct 2016 - Present (8 years 8 months)

Opened various types of accounts including checking, savings, IRA, business, and trust accounts. Processed and coordinated loan closings for auto, RV, personal, boat, motorcycle, and business loans.

Loan Processing Loan Closings Customer Relationship Management Sales Teller Operations

Teller

LOC Credit Union

Jul 2013 - Present (11 years 11 months)

Processed daily standard teller transactions and maintained a $25,000 cash drawer with zero discrepancies. Balanced and posted ATM to the general ledger, while also troubleshooting electronic banking issues.

ATM Balancing Sales Customer Service OFAC Compliance

Education

Degrees, certifications, and relevant coursework

Southern New Hampshire University

Bachelor of Science, Management Information Systems

Completed a Bachelor of Science in Management Information Systems. The program focused on the intersection of business management and information technology.