Clo User
@clouser1
I build high-value client relationships and drive sales across luxury and digital markets.
Saudi ArabiaWhat I'm looking for
I've built client relationships and driven sales across Bulgari, Deliveroo, and Google projects via Cognizant, serving international markets in French and English.
At Bulgari, I managed high-value clients across France, the UK, and Switzerland, delivering personalised luxury sales experiences through digital channels. I built detailed client profiles to strengthen retention and loyalty while meeting individual and team targets.
At Deliveroo, I managed the full sales cycle for the French market, from prospecting and lead generation to negotiation, onboarding, and contract execution. I tracked pipeline activity in Salesforce and consistently met or exceeded monthly KPIs and sales targets.
My background also includes quality and process roles on Google Duplex and Google Maps projects, alongside marketing, communications, journalism, and French-language teaching. I'm fluent in English, a native French speaker, and advanced in Spanish and Italian.
Experience
Work history, roles, and key accomplishments
Private French Tutor
Self Employed
Jan 2025 - Present (1 year 8 months)
Delivered tailored language training to students from international schools, developing structured learning plans and interactive teaching methods.
Digital Client Advisor
Bulgari (LVMH Group)
Jan 2023 - Dec 2024 (1 year 11 months)
Managed high-value client relationships across French, UK, and Swiss markets, delivering personalised luxury sales experiences through digital channels. Achieved individual and team sales targets through tailored product recommendations and built detailed client profiles to enhance retention and loyalty.
Sales Development Representative
Deliveroo
Jan 2022 - Dec 2023 (1 year 11 months)
Managed the full sales cycle for the French market, including prospecting, negotiation, and onboarding. Generated leads via calls, email, and social media outreach, negotiated partnership agreements, and maintained pipeline using Salesforce CRM, consistently meeting and exceeding monthly KPIs.
Monitored quality and productivity across a team of 15 associates, providing performance feedback to improve service delivery and customer interaction. Collaborated with policy teams to identify trends and improve workflows, ensuring compliance with quality standards.
Managed data verification and ensured accuracy of business listings for Google Maps. Conducted customer outreach and online research for validation, consistently exceeding productivity and accuracy targets while maintaining strict compliance with data security and quality standards.
French Teacher
Various Schools
Jan 2013 - Dec 2020 (7 years 11 months)
Taught French across multiple academic levels, including Leaving Certificate exam preparation, developing communication, presentation, and training skills transferable to corporate environments.
Education
Degrees, certifications, and relevant coursework
Alliance Française de Paris
Certificate, Teaching French as a Foreign Language
2012 - 2013
Certificate in Teaching French as a Foreign Language from Alliance Française de Paris, completed between 2012 and 2013.
La Sorbonne
Bachelor of Arts, History
Bachelor of Arts in History from La Sorbonne, completed in 2002.
Sciences Po Paris
Master's Degree, Marketing
1997 - 2001
Master's degree in Marketing from Sciences Po Paris, completed between 1997 and 2001.
Tech stack
Software and tools used professionally
Availability
Location
Saudi ArabiaAuthorized to work in
Job categories
Skills
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