Open to opportunities

Clive Thompson

@clivethompson

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Detail-oriented Business Analyst and Certified Scrum Master.

United States

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What I'm looking for

I am looking for a role that fosters collaboration and innovation, where I can leverage my analytical skills to drive impactful business solutions.

I am a detail-oriented Business Analyst and Certified Scrum Master with over 4 years of experience in delivering data-driven insights and managing SDLC projects. My MBA in Data Analytics has equipped me with advanced skills in requirements elicitation, software testing, and data analysis. I have a proven track record of collaborating with cross-functional teams to drive process improvements across logistics, supply chain, and technology industries.

Throughout my career, I have successfully led projects through their full lifecycle, ensuring that business and technology objectives are aligned. My certifications, including Certified Scrum Master and Certified Business Analyst, highlight my commitment to professional development. I take pride in my ability to deliver actionable solutions that enhance operational performance and support executive decision-making.

Experience

Work history, roles, and key accomplishments

Scrum Master

Patterson Companies

Jan 2024 - Present (1 year 6 months)

Facilitated Scrum ceremonies including daily stand-ups, sprint planning, backlog grooming, and retrospectives. Collaborated with Product Owners and stakeholders to ensure requirements were well-defined and aligned with business objectives, while managing issue resolution and removing impediments to enable timely delivery of project milestones.

Scrum Agile Product Ownership Risk Management Project Management Microsoft Teams

Business Analyst

Patterson Companies

Dec 2023 - Present (1 year 7 months)

Elicited and documented business, functional, and non-functional requirements for system enhancements and operational initiatives. Conducted root cause analysis, developed test plans, and built dashboards and operational reports in Excel and Power BI to support executive decision-making.

Root Cause Analysis Excel Power BI SDLC Change Management

Account Executive

Summit Logistics Group

Sep 2023 - Present (1 year 10 months)

Managed client relationships and supported operational problem-solving to drive customer satisfaction. Conducted sales forecasting and performance analysis to guide business development strategies, consistently achieving top-ranking sales performance.

Client Relationship Management Sales Forecasting Performance Analysis Business Development Customer Satisfaction

Carrier Sales Representative II

Yellow Logistics

Aug 2021 - Present (3 years 11 months)

Developed and maintained advanced Power BI dashboards to analyze revenue trends, carrier performance, and operational KPIs. Led peer training on Power BI and Excel data analysis, improving team adoption of business intelligence tools, while managing day-to-day carrier relations and negotiating rates.

Power BI Excel Data Analysis Business Intelligence Negotiation Logistics Process Improvement

Education

Degrees, certifications, and relevant coursework

Kansas State University

Bachelor of Science, Operations and Supply Chain Management

Grade: GPA 3.5

Activities and societies: Global Supply Chain Club; Member of Sigma Phi Epsilon

Completed a Bachelor of Science in Operations and Supply Chain Management. Recognized with the Dean's List Award. Participated in the Global Supply Chain Club and was a member of Sigma Phi Epsilon.

Kansas State University

Master of Business Administration, Data Analytics

Grade: GPA 3.8

Pursued a Master of Business Administration with a specialization in Data Analytics. Coursework included Business Analytics & Data Mining, Advanced Marketing Analytics, Economic Analysis for Business, and Business Strategy. Achieved Dean's List recognition.