Clipa DianaCD
Open to opportunities

Clipa Diana

@clipadiana

Multifaceted professional with expertise in finance and IT support.

Romania

What I'm looking for

I seek a dynamic role that fosters growth, encourages innovation, and values teamwork.

I am a multifaceted professional with ten years of experience across customer service, finance, and IT support roles. My adaptability and quick learning curve have allowed me to develop strong technical skills in SAP and various client systems, enhancing operational efficiency and resolving queries effectively.

In my recent role as a Service Delivery Ops Senior Analyst, I led teams to achieve service targets while maintaining strong client relationships. My experience in Purchase to Pay and Record to Report has provided me with a solid financial foundation, where I excelled in processing Accounts Payable, Invoice Verification, and Financial Reporting. I am dedicated to fostering a positive work environment and mentoring team members to achieve their career goals.

Experience

Work history, roles, and key accomplishments

AS

Procure to Pay Analyst & Team Coordinator

Accenture Services SRL

Jun 2020 - Sep 2023 (3 years 3 months)

Handled client interactions and facilitated client calls and presentations. Acted as a trainer and knowledge transfer coordinator for new joiners. Prepared monthly analyses and reports for business transformation.

Education

Degrees, certifications, and relevant coursework

Alexandru Ioan Cuza University logoAU

Alexandru Ioan Cuza University

Bachelor's Degree, Translation & Interpretation (English and German)

Grade: 9.5/10

Completed a graduation thesis on the aspects of term formation processes in neurology, achieving a final grade of 9.5/10. This demonstrated a strong understanding of specialized vocabulary in a complex medical field.

NI

National College Mihai Eminescu Iasi

Diploma, Philology English and German

Grade: 9.47/10

Tech stack

Software and tools used professionally

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Clipa Diana - Service Delivery Ops Senior Analyst - Accenture Services SRL | Himalayas