At Dover Business Services, I support Accounts Payable, Payments and Vendor Master Data activities, resolving complex operational requests and investigating P2P discrepancies. I also support supplier reconciliations, debit balances and GRNI items, and handle urgent payment requests in line with internal controls.
I assumed Process Owner responsibilities for two transitions covering Invoice Processing and Payments, supporting readiness and post-transition monitoring. I also maintain SOPs and work instructions, deliver knowledge transfer, and train or mentor Associate and Junior colleagues.
