Open to opportunities

Claudia Narang

@claudianarang

I manage enterprise B2B credit, collections, risk, and billing portfolios to accelerate cash flow and reduce DSO.

At Standard Textile, I manage $8M–$12M monthly B2B accounts receivable for healthcare and hospitality clients, using Sage AR Automation to accelerate cash flow, reduce DSO, and strengthen collection workflows.

I evaluate enterprise credit applications through Dun & Bradstreet reporting, manage credit holds and cash-in-advance requirements, and streamline complex invoicing through Oracle Cloud and Premier Pay Solutions for clients including Hilton Grand Vacations. I work closely with billing, accounting, sales, customer service, logistics, and operations to resolve disputes, reconciliations, returns, and credit memos.

Earlier, I maintained large receivables portfolios at ASI Corporation ITECH and Makino, negotiated payment arrangements, prevented write-offs, and supported credit analysis, reporting, and general-ledger activity. I also bring translation experience and professional fluency in English, Spanish, and French.

Experience

Work history, roles, and key accomplishments

Current

Senior B2B Credit & Collections Specialist

Current

Standard Textile

Jan 2013 - Present (13 years 7 months)

Managed an $8M–$12M monthly B2B accounts receivable ledger, leveraging Sage AR automation to accelerate cash flow and optimize corporate payment cycles. Collaborated with billing, accounting, customer service, and operations teams to resolve account issues efficiently.

Oracle Cloud ERP Dun and Bradstreet Credit Risk Analysis Collections Accounts Receivable B2B Dispute Resolution Trilingual English Spanish French

Freelance Translator

Freelance

Jan 2015 - Dec 2019 (4 years 11 months)

Translated marketing materials and product descriptions for international clients, adapting the content to target markets and increasing customer engagement.

Translation Marketing Spanish English

Collections Specialist

Makino

Sep 2013 - Oct 2014 (1 year 1 month)

Conducted daily collection calls and reconciliations, identified and investigated process issues, and maintained current account balances. Prepared downloads for the sales force and interacted with various departments to ensure proper workflow.

Collections Reconciliations SAP Customer Service Chargebacks Credit Memos

Accounts Receivable - Credit and Collections

ASI Corporation ITECH

Jun 2010 - Aug 2013 (3 years 2 months)

Worked directly for the credit department of a distribution company, contacting clients to reconcile outstanding invoices and conducting daily collection calls. Utilized skip tracing techniques and negotiated payment arrangements to prevent write-offs.

Collections Accounts Receivable Skip tracing Credit Analysis Customer Service Negotiation