Open to opportunities

Clarissa Barboza-Cantu

@clarissabarboza-cant

Message

Business professional optimizing operations, managing corporate portfolios, and leading compliant special projects.

United States

Message

What I'm looking for

I’m looking to transition into a versatile business role where I can streamline onboarding pipelines, manage compliance and contracts, and improve operations through clear stakeholder communication and data-backed decisions.

I’m a highly motivated business professional with over a decade of experience leading special projects, optimizing operations, and managing corporate portfolios. In my corporate officer and contracting roles, I focus on compliance, stakeholder communication, and keeping licensing and contracting workflows running smoothly, including daily management of appointments, renewals, and agent records in tools like Captira and MapMyCustomers.

I also bring a service-focused, people-centered mindset from my experience supporting clients, internal teams, and learners. As an adjunct professor and through prior operations and HR work, I’m known for clear communication, cross-functional collaboration, and delivering consistent standards—backed by my graduate business education and a strong analytical approach.

Experience

Work history, roles, and key accomplishments

Current

Adjunct Professor

Current

Lone Star College

Aug 2024 - Present (1 year 11 months)

Teaches EDUC 1300 courses using engaging lessons and maintains required course documentation. Advises students and evaluates progress toward course objectives.

Course Instruction Lesson planning Student Advising Student Assessment

Special Projects Coord/Asst Sec

Crum & Forster

Aug 2022 - Mar 2026 (3 years 7 months)

Leads special projects and supports corporate officer duties as Assistant Secretary. Manages bail agent contracts and licensing needs, including Captira database management and Texas appointed agent designations.

Contract Management Bail Agent Licensing Captira Database Management Appointed Agent Designations Court Appearances Interdepartmental Committee Leadership

Contracting Specialist

Crum & Forster

May 2019 - Aug 2022 (3 years 3 months)

Manages bail bond agent contracting and licensing needs, including contracts and licensing renewals. Leads mobile CRM database operations and processes appointments and related documentation per state requirements.

Bail Bond Agent Contracting Renewals Captira Database Management Mobile CRM MapMyCustomers

Marketing Assistant

Houston Dynamo

Jan 2019 - Jan 2020 (1 year)

Served as a primary representative for the Houston Dynamo and Houston Dash brands at fan and community events. Coordinated fan zone setup/operations, sponsor activations, and stakeholder-aligned event support.

Fan Engagement Interactive Fan Zone Operations Game Day Entertainment Support

Operations Specialist

Crum & Forster

Nov 2016 - May 2019 (2 years 6 months)

Processed insurance policy transactions including binders, new business, renewals, endorsements, and cancellations in line with corporate service standards. Performed premium audits for worker's compensation and ensured accurate booking, invoicing, and documentation verification.

Insurance Operations Policy Transactions Workers’ Compensation Documentation Verification Premium Statistical Code Posting

Policy Processor

Crum & Forster

Aug 2015 - Nov 2016 (1 year 3 months)

Created conditional, non-renewal, and policy notices following statutory mailing procedures. Prepared motor carrier filings and managed document imaging and clerical support for efficient operations.

Policy Notice Preparation Statutory Mailing Procedures Endorsement Renewal Audit Tracking Motor Carrier Filings Document Labeling And Page Marking Clerical Support

Human Resources Generalist

GDF Suez Energy North America

Feb 2015 - Apr 2015 (2 months)

Audited employee files and onboarding documentation. Conducted I-9 form audits and updated the employee file system to catalog expired files.

Auditing Employment Files I 9 Audits

Human Resources Clerk

Houston Hyundai

Jul 2013 - Dec 2014 (1 year 5 months)

Coordinated onboarding for three Hyundai storefronts and maintained the KPA employee database. Screened applications and drug screening results, performed employee file audits, and supervised switchboard operators.

Onboarding Badge Number Administration Drug Screening Results Review Switchboard Operator Supervision

Cognitive Skills Trainer

Leaming RX of Spring-Champions

Aug 2013 - Aug 2014 (1 year)

Implemented research-based programs to strengthen cognitive skills through brain training challenges. Developed weekly lesson plans tailored to clients and reported progress at the end of sessions.

Brain Training Challenges Lesson planning Client Reporting