At Successful Outsource, I managed daily tasks and project pipelines through Trello, helping ensure on-time delivery. I also prepared end-of-day and end-of-week reports with SWOT analyses.
I handled data entry and billing for accounts while maintaining data confidentiality.
At JMC Car Rental Services, I coordinated scheduling, vehicle deployment, and regional travel logistics. I handled billing and reservations for corporate and government accounts, including Globe, DOST, and DILG.
I reduced administrative and documentation errors by 25% through improved record-keeping. As a Customer Service Representative at JMC Car Rental Services, I resolved inquiries across voice, email, and chat, and standardized vehicle usage logs to improve coordination between dispatch and accounting.
