At a US-Based Offshore Staffing Agency, I supervise and monitor operational workflows involving 100+ Virtual Assistants. I coordinate onboarding, placement activities, quality checks, and client-facing workflows.
I designed and implemented automations using Google Apps Script, Make.com, Google Sheets, and APIs. One workflow distributes recurring audit sheets across 100+ individual VA folders, replacing a repetitive manual process.
In my projects, I built an AI meeting assistant that handles meeting reminders, recording ingestion, transcription, summaries, and attendee distribution. I also built a multi-currency invoice sync and FX reconciliation system with dual API fallback, reducing API credit consumption by about 70%.
